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Customer Retention Representative

Customer Retention Representative

VirtualVocationsRockford, Illinois, United States
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A company is looking for a Customer Retention Representative - Remote.

Key Responsibilities

Answer questions regarding coverage, premiums, and policy information

Make outbound calls to collect delinquent premium payments and resell policy benefits

Record policyholder information for reporting and transactional purposes

Required Qualifications

High school diploma or equivalent

Basic Microsoft Office skills including Word, Excel, and Outlook

Minimum typing speed of 30 wpm

Experience in a call center environment preferred

Some insurance and / or sales experience preferred

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Customer Retention Representative • Rockford, Illinois, United States

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