CDM Smith is seeking a Corporate Travel Specialist to join our Corporate Travel team. Reporting to the Corporate Travel Manager, this individual supports the company’s travel and corporate credit card program and delivers the highest value for the firm’s travel spend, assists in negotiating contracts while leveraging volume pricing, supplier incentives and value-added services.
The duties and responsibility of the ideal candidate will include :
Travel Management :
Responsible for researching, resolving, and escalating issues for travelers when needed to improve the travel experience for employees.
Knowledge of corporate travel policies, experience with Concur, using Sabre, and a general understanding of travel processes, terminology, and industry trends.
The right candidate for this role will be adaptable, and able to assist employees in high-stress travel situations.
Corporate Card Program Administration :
Manage daily tasks of the corporate card program (American Express), card applications, employee assistance, managing American Express @work portal.
The right candidate should have experience managing the daily administration of a card program.
Meetings & Events :
Collaborate cross-organizationally with other employees to create a successful, engaging, smooth meeting or event. Source venues, and locations.
Review vendor contracts and work with the legal department to review.
Travel Reporting :
Analyze travel and expense data using Concur and Vendor Reporting tools to boost program efficiency and compliance to the travel policy.
Vendor Management :
The right candidate will be able to cultivate and maintain strong relationships with vendors, including airlines, hotels, car rental companies, travel agencies, and venues.
Annually negotiate contracts and agreements with vendors to leverage discounts for CDM Smith’s travel program.
Employee Engagement :
This role will promote a culture of collaboration, and innovative learning to empower employees to use CDM Smith’s travel tools and trainings.
Be responsive when needed for employees using Concur, Insite, the American Express corporate card program, and communicate travel program policies.
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