Insurance Premium Billing Specialist

Do you have great attention to detail and are goal oriented? Do you want to be a part of a phenomenal, inclusive company with a great benefit package?

Then with Aon is where you should be!

This is a hybrid role with the flexibility to work both virtually and from our Farmington, CT office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Manage caseload in a TPA capacity for voluntary benefits on a payroll deduction platform.
• Building and maintaining effective working relationships with clients.
• Work with client to start, change and stop payroll deductions on schedule.
• Application and reconciliation payroll deduction remittance files including research and reconciliation of all discrepancies.
• Utilization of insurance carrier resources to research status, paid to dates, premiums waived.
• Payment and reconciliation of insurance carrier invoices, closely working with carrier and other teams to resolve any discrepancies.
• Process cancellations, policy changes, recalculations and rate increases.
• Provide customer services to employees, clients and insurance carriers in a timely and professional manner via phone and email.
• Documentation of all research and communications
• Refund overpayments and bill for underpayments.
• Utilize IBM and Ebix Enterprise systems.
• Perform other duties as assigned by manager.

How this opportunity is different

Aon is an inclusive company offering opportunities for advancement to all. The insurance industry is long standing and steadily growing and with that comes security.

Within this role, you will be collaborating with multiple insurance companies and clients across the nation to help bring a sense of security to others through voluntary benefit plans.

Skills and experience that will lead to success

• 1+ year experience in Billing and Reconciliation
• 1+ year experience in Customer service
• MS Outlook, Word, Excel, Webex, Teams
• Third Party Administration experience a plus but not required
• Billing experience working with insurance carriers a plus but not required
• Spanish speaking and writing a plus but not required

Education :

High School Diploma

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work.

• and we are all for it. We call this Smart Working!
30+ days ago