Senior Portfolio Marketing Operations Manager

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper.

We never stop working to find new, innovative ways to make that possible.

Qualifications

• 5+ years of experience in complex high-volume marketing operations team
• Advance admin understanding of Agile software (JIRA) to build complex dashboards and reports
• 5-7 years experience working across a variety of process working models and software development life cycles from traditional Waterfall to Agile and Scrum
• Experience in the following domains : web authoring, experimentation, marketing automation, marketing technology and ecommerce / GTM marketing for pricing
• Strong understanding of AI, machine learning and deep learning technologies
• Experience designing, developing, and deploying data driven operating models that enable business agility with strategic impact
• Ability to develop and deliver executive-level presentations and business cases using PowerPoint
• Bachelor’s / University degrees, Master’s degree preferred, scrum master and / or system design certifications
• Demonstrated experience with Marketing tooling such as Workfront, Smartsheet for portfolio & project planning, tracking, and ensuring optimal delivery quality
• Demonstrated ability to work in an extremely very fast-paced environment, proactively drive cross-functional projects independently and build consensus without clear authority
• Requires attention to detail, advanced project management skills, very good communication and problem-solving skills

Responsibilities

• Serve as the key point of contact for Marketing Operations portfolio management (intake, scope, prioritization, triaging assignments, scheduling, problem solving, capacity planning)
• Apply analytical and critical thinking to create a holistic KPI dashboard tracking for operational excellence which includes central view of initiatives, cycle time, incident tracking and delivery.
• Strategic and operational mindset to develop and orchestrate end to end Agile operating models that link business and technology to deliver automation
• Lead the continuous improvement across people, process and technology to reduce manual work, increase delivery predictability, improve quality with workflow diagrams, measure and report on the operational health
• Passionate about resolving / clarifying issues that could impede execution of marketing campaigns
• Identify and influence a framework for infusing AI in marketing operations
• Leadership voice and excellent communicator : Guide both the team and leaders with broader stakeholders to ensure longer-term strategies meet near term deliverables while tracking ongoing and completed work for leadership reviews
• Technical and domain expertise : Quickly develop a deep awareness of our marketing technology platforms and initiatives end-to-end provide counsel related to technology
• Maintain a positive attitude, motivation, and commitment to drive results in a challenging, ever-changing environment

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $151,000 - 204,500, Southern California $144,500 - 195,000.

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs .

Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.