Job Description : Data Entry Customer Service
We areis looking for a dedicated Data Entry Customer Service representative to support our customer service and data management functions.
This role involves handling customer inquiries, entering and updating data, and maintaining accurate records. Ideal candidates are detail-oriented, have strong data entry skills, and enjoy engaging with clients to provide quality service.
Pay :
$27.00 - $38.00 per hour
Job : Full time
Full time
Office Job
Responsibilities :
- Enter, update, and maintain data accurately across multiple databases.
- Respond to customer inquiries via phone, email, and chat with professionalism and efficiency.
- Resolve customer issues, answer product-related questions, and guide customers through processes.
- Ensure customer data is accurately recorded and updated in the system.
- Collaborate with other departments to resolve customer issues promptly.
- Prepare and maintain data reports and summaries for management as needed.
- Follow company protocols for data management, privacy, and customer service best practices.
Qualifications :
- High school diploma or equivalent; associate degree preferred.
- Previous experience in data entry or customer service is a plus.
- Strong attention to detail and organizational skills.
- Excellent communication skills, both written and verbal.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in Microsoft Office Suite, especially Excel, and familiarity with CRM software is a plus.
- Positive attitude and a customer-first mindset.
- Benefits :
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation days and holidays.
- 401(k) retirement plan with company match.
- Opportunities for advancement within the company.
- Supportive and positive work environment.
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