A company is looking for a Supervisor, Customer Service to lead a contact center team and ensure high-quality service delivery to health plan partners.
Key Responsibilities : Supervise and support a team of Customer Service representatives in handling inquiries and complaintsMonitor team performance metrics and provide coaching and feedback to enhance productivityCollaborate with training departments to ensure effective onboarding and continuous development of staffRequired Qualifications, Training, and Education : Associate's degree or equivalent work experience is required2+ years of supervisory or leadership experience is requiredExperience in customer service or call center operations within a managed care organization is a plusAbility to work remotely and support customers across varying time zonesHigh-speed internet connection with direct access to a home router is required
Customer Service Supervisor
A company is looking for a Customer Service Supervisor. ...
Customer Service Supervisor
The role of Customer Service Supervisor supervises a staff of customer service representatives that respond to requests from customers and manages daily workload to ensure required service and quality levels are attained. Provide quotes to customers and ensure there are no discrepancies between the ...
Remote Customer Service Supervisor
A company is looking for a Remote Supervisor responsible for leading Customer Service Representatives to meet program objectives. ...
Customer Service Supervisor
Ganahl Lumber is looking for a Customer Service Supervisor to join our team in our Buena Park team. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Passion for delighting customers with above and beyond service. This position i...
Customer Service & E-commerce Supervisor (customer Service, In-store Shopper Supervisor) - Full Time
Monitors in-store and o Customer Service, Supervisor, Commerce, Service, Customer Experience, Customer, Retail, Grocery. Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store...
Customer Service & E-commerce Supervisor (customer Service, In-store Shopper Supervisor) - Full Time
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
Customer Service & E-commerce Supervisor (customer Service, In-store Shopper Supervisor)
Monitors in-store and o Customer Service, Supervisor, Commerce, Service, Customer Experience, Customer, Retail, Grocery. Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Establishes clear expectations for balancing in-store...
Call Center/Customer Service Supervisor
The Customer Service Supervisor position is responsible for the ongoing development and motivation of our customer service team and requires extensive knowledge of our company’s policies and procedures in order to ensure the delivery of World Class Customer Service to our diverse universe. Review cu...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
Customer Service Supervisor
CUSTOMER SERVICE SUPERVISOR Ganahl Lumber is looking for a Customer Service Supervisor to join our team in our Buena Park team. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Excellent written and verbal communication skills A...