Job Description
Provides guests and team members with "World Class" service, while accurately and expediently performing cash transactions.
Prepares and pays out bingo transactions to bingo floor clerks as assigned. Ensures all documents are signed during the shift.
Essential Duties and Responsibilities Include :
- Complies with all governmental laws and regulations and all casino and departmental policies and procedures, including Title 31 Regulations, Minimum Internal Control Standards, and Tribal Gaming Commission Regulations.
- Performs all duties and tasks while behaving in a professional, pleasant, and cordial manner with our guests and fellow team members.
- Makes eye contact and greets our guests with a warm friendly smile and courteous greeting.
- Acts as a source of information to our guests and provides them with inclusive details of all facility amenities, services, and Players' Club benefits.
- Assumes the responsibility for assigned funds ( Bank ) at beginning of each shift and ensures the accuracy of the Bank during shift.
- Maintains confidentiality regarding casino statistics, guest information, and department related issues.
- Observes and reports guests who attempt to use fraudulent ID or other forms of fraudulent items, including counterfeit currency, or coupons.
- Alerts Bingo Management of notable problems or potential problems as they may apply to the Department.
- Maintains a high level of accuracy; performs with minimal variances
- Monitors inventory of Bingo programs and calendars and alerts Management when reorder is necessary
- Maintains a safe and clean working environment and performs limited house keeping duties specific to the bingo cage.
- Keep a neat and clean personal appearance.
This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.
Supervisory Responsibilities :
This position has does not have supervisory responsibilities.
of Hires Needed 1 Exemption Type Non-Exempt Hiring Manager Job Requirements
- Must be at least 21 years of age
- One or more years of high volume cash handling experience
- Basic math skills
- Excellent guest / team member relations skills
- Good verbal and written communications skills
- Ability to maintain accurate records
- Must be punctual and able to adjust to change
- Ability to work in a smoking environment
- Must be able to work a flexible schedule, with no guarantee of hours, or specific days off
- Must be able to stand or walk for long periods of time as job requires
- Ability to read and comprehend simple instructions, short correspondence, and memos. Spanish speaking a plus.
- Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of U.S. currency.
- Ability to deal with problems in a sometimes stressful situation.
- Must be able to lift up to 30 lbs
Benefits
Tuition Reimbursement 401(k) retirement programs with 25% employer match Medical, Dental and Vision Insurance Hotel, Restaurants, Bowling and Golf discounts July Family Picnic Fireworks Show Entertainment Discounts Employee Assistance Program (EAP) Wellness Program Free meals for all team members Employee of the Quarter / Employee of the Year Awards for Years of Service