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Electronics Supervisor - Product Support

PACCAR
Kirkland, WA, US
Full-time

PACCAR Electronics Engineering organization has an immediate opening for an Electronics Supervisor - Product Support to join our team in Kirkland, WA.

Company Information

PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates.

PACCAR also designs and manufactures advanced powertrains, provides financial services and information technology, and distributes truck parts related to its principal business.

PACCAR’s premium trucks and transportation solutions drive the world to a better future.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services you can develop the career you desire with PACCAR. Get started!

Organization Information

PACCAR Electronics Engineering is a rapidly expanding organization that is transforming the way control systems and software are developed for commercial vehicle applications.

This includes developing the latest vehicle controls, display technology, telematics, BEV, and autonomous truck solutions that exceed customer expectations.

You will collaborate with an international, cross-functional team focused on driving superior technical solutions that maximize customer uptime and operating efficiency.

Successful applicants will demonstrate individual creativity in addressing challenges and opportunities while working within a supportive team to develop industry-leading solutions for the medium- and heavy-duty truck industry.

Job Summary

PACCAR Electronics Engineering department, which serves Kenworth and Peterbilt, is seeking a highly motivated and experienced Electronics Supervisor- Product Support.

This position will be based in Kirkland, WA. The successful candidate will coordinate resolution of current product manufacturing and field issues through all departments within the PACCAR Electronics organization.

The ideal candidate will be able lead a team of engineers to work with the manufacturing and field service teams in prioritizing high impact issues and driving them to closure with the responsible team.

Experience with automotive or truck electronic architecture, software, and hardware is required. Understanding of software and hardware development lifecycle is required.

Excellent verbal and written communication skills are required.

Job Functions / Responsibilities

  • Develop and lead a team of electronic hardware and software system engineers to coordinate resolution of current product manufacturing and field issues on PACCAR heavy duty and medium duty trucks.
  • Recruit, mentor, and develop engineers that will be responsible for leading current product issues to resolution.
  • Develop processes with manufacturing and field service to prioritize issues by impact / severity and priority.
  • Align manufacturing and current product issue resolution with established issue resolution processes within the PACCAR Electronics software and hardware development teams.
  • Develop & maintain weekly reports of issue resolution with high communication with manufacturing and field service on issue resolution timing and mitigation.
  • Lead change management boards and other governance processes to ensure issue resolution progresses in a timely manner with status controlled systematically.
  • Work with teams throughout PACCAR to provide a global approach to software and hardware current product issue resolution processes.
  • Develop and maintain department and program resource plans and budgets.
  • Provide written and verbal updates to PACCAR senior management.

Qualifications & Skills

Experienced candidates are encouraged to apply. Knowledge of and / or experience in heavy truck design, heavy truck components and systems preferred.

Other qualifications & skills include :

  • Bachelor’s degree in electrical, mechanical, software engineering, or computer science required.
  • 7+ years of design or validation of electronic systems required, especially in the field of structured problem solving and issue prioritization.
  • Relevant experience in the automotive or trucking industry preferred
  • Manufacturing and service experience desirable. Preference will be given to candidates with software design, multiplexed communications, diagnostics and / or other embedded systems leadership experience.
  • Prior supervisory experience preferred.
  • Knowledge in the full life-cycle engineering development process for embedded systems preferred.
  • Significant experience with advanced features in Microsoft Excel, Project, PowerPoint and Tableau preferred.
  • Display effective and professional communication skills (verbal and written) including interpersonal skills.
  • Able to work in a team environment where multiple active projects require effective coordination of multiple concurrent tasks.
  • Up to 10% travel required (both domestic and international).

Why Work for PACCAR?

  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off minimum of 10 paid vacation days (additional days are provided with additional seniority / years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance ,EAP services include wellness plans, estate planning, financial counseling and more

Additional Job Board Information

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience.

The salary range for Electronics Supervisor - Product Support is $110,600-$173,000 annually.. Additionally, this role is eligible for the full range of benefit options listed above.

PACCAR promotes equal employment opportunities by implementing policies and practices that ensure employees and applicants are not discriminated against because of their race, color, religious creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, mental or physical disability, medical condition, genetic information, military or veteran status or other legally protected status.

This applies to recruitment, selection, placement, promotion, termination, rates of pay, and other conditions of employment.

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