A company is looking for an IT Service Desk Technician.Key Responsibilities : Provide prompt and professional responses to usersServe as the initial point of contact for troubleshooting hardware / software issuesAccurately document user information and troubleshooting steps in the ticketing systemRequired Qualifications : High school diploma with 1+ year experienceU.
S. CitizenAbility to obtain and maintain a public trust security clearanceOverall understanding of Help Desk operations and technical phasesWindows technical skills
IT Service Desk Technician
A company is looking for an IT Service Desk Technician. CitizenAbility to obtain and maintain a public trust security clearanceOverall understanding of Help Desk operations and technical phasesWindows technical skills. Key Responsibilities:Provide prompt and professional responses to usersServe as t...
IT Service Desk Technician
Help desk, Support, Service desk, Servicenow, Windows 10, Windows, MacOS. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic info...
IT Service Desk Manager
Key Responsibilities:Manage incident, problem, change, and knowledge management processesDevelop and implement processes to ensure high-quality IT supportMonitor help desk performance metrics and ensure adherence to service level agreements (SLAs)Required Qualifications:Bachelor's degree in computer...
IT Support Technician
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veter...
IT Service Desk Lead Agent
Key Responsibilities:Act as Subject Matter Expert for assigned Service Desk clientsCoach team of agents through customer requests while providing expert level customer serviceMonitor team delivery, field agent process questions, and document new processes to ensure quality client deliveryRequired Qu...
IT Help Desk Technician
High School Diploma or General Education Diploma (GED)A minimum of 1 year of experience in a technical support role or similarValid and unrestricted Driver's LicenseAbility to quickly learn an array of computer hardware and software systemsProficiency with Microsoft Office Suite or related softwareP...
Senior IT Help Desk Specialist / Client Service Engineer
Ability to adapt to various personality types and adjust communication accordingly to ensure clarity and positive outcomes. This position exists to ensure that as RTS dynamically pursues business growth and success at the rapid pace that the IT industry (and our clients) demands, we are doing so in ...
IT Support Help Desk - Managed Services
Monitor and respond to requests received through the IT Helpdesk ticketing system. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disab...
IT Service Technician
We offer great benefits starting with 15 paid days off, $250 of your monthly health premium paid, short & long -term disability insurance, and everyone's favorite,. Our steadily growing Managed Service Provider business is seeking an energetic and skilled service technician. Superior custome...
Technical Services Help Desk Representative
A company is looking for a Technical Services Help Desk Representative II to provide expert technical support for food safety instrumentation and software. ...