Job Description :
- Create technical product documentation for software products and hardware
- Design and develop written and visual product-related information
- Help develop an exceptional customer experience that unites information from multiple development teams and tools
- Manage workload in Jira and source management tools, including SDL, Oxygen, Git, and Github, to manage changes in the shared work environment
- Create, revise, and manage content in Oxygen Author (DITA), Markdown, and other content tools
- Track and manage multiple work items simultaneously
- Work with developers, testers, product managers, technical support, and training to identify new features and content that needs to be reworked
- Work under the direction of experienced Knowledge Management team members
Additional Skills :
Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development + 5 more
What We Can Offer You :
Health & Wellbeing
Personal & Professional Development
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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