A company is looking for a Manager, Workforce Management to lead workforce strategy and resource optimization.Key ResponsibilitiesForecast call volume demand and manage staff scheduling based on analysis of historical and anticipated volumeDevelop and execute a long-term workforce management strategy, including systems, tooling, and process developmentMonitor real-time contact volume and associated service levels, making staffing adjustments as necessaryRequired QualificationsBachelor's degree in business, Organizational Leadership, or related field, or equivalent experience5+ years of experience in resource / workforce management and operations in a sales delivery environment3+ years of experience in a call center environment2+ years of experience managing a teamExperience in healthcare staffing and scheduling
Workforce Management Manager
A company is looking for a Call Center Manager of Workforce Management to optimize workforce efficiency and operational performance. ...
UKG Workforce Management (Advanced Scheduling) - Manager
We help our clients implement and effectively use Oracle offerings to modernize their HR business processes around core HR, Benefits, Payroll/T&L, Recruiting, Talent Management, Compensation, Learning, along with numerous other processes. As a Manager, you'll work as part of a team of problem solver...
Workforce Management Program Manager
A company is looking for a Workforce Management Program Manager. ...
UKG Workforce Management (Advanced Scheduling) - Senior Manager
Demonstrates specialized knowledge and understanding, through proven success with leading consultation efforts, the Workforce Management solution of Ultimate Kronos Group (UKG) applications-based solutions, including:. We help our clients implement and effectively use Oracle offerings to modernize t...
Manager Workforce Management
A company is looking for a Manager, Workforce Management. ...
Data Analyst Intern
A company is looking for a Student Worker - Data Analyst (Projects) in the IOAO Supply Chain. GPA preferred; experience and education may be consideredAdvanced computer skills, including MS Office and data analytics platformsKnowledge of Data Analytics, Industrial Engineering, or Supply Chain compet...
Program Manager/Scrum Master
The MSRB seeks a Program Manager/Scrum Master who will oversee the full development lifecycle for systems related to municipal bond transparency, transaction reporting, and IT support. The Program Manager/Scrum Master will report to the Director of Product Management. Lead critical programs through ...
Senior Operations Manager
Williams Lea is hiring for a Senior Account Manager for a Washington, DC office to work Monday to Friday 8:00 am to 5:00 pm. The Senior Account Manager will communicate a vision for how WL best serves our clients across multiple service offerings and empower and enable their team to bring that visio...
Business Analyst SME
AFS is seeking a Business Analyst to analyze an organization and design its processes and systems, assessing the business model and its integration with technology. The Business Analyst will assess current state, identify customer requirements, and define the future state and/or business solution. A...
General Manager
The General Manager has overall responsibility for a portfolio comprised of a large number of locations. Oversees managerial aspects in accordance with Company mission statement, including maximization of financial performance, client satisfaction, and staff development within established quality st...