Job Description
Job Description
Position is responsible for the day-to-day new sales activity, new equipment inventory, and new equipment demos. This includes working directly with the customer, sales staff, vendors, and other internal departments to process and finalize new truck orders.
Principle Responsibilities :
- Navigates through multiple vendor and internal systems to process, track, and monitor new sales orders
- Interfaces with various levels of sales, operations, and other functional groups to ensure orders flow appropriately
- Reviews all paperwork to validate services with customer and to ensure accuracy
- Processes all vendor documentation timely and accurately to ensure proper invoicing of equipment
- Open service work orders and oversees that all shop work is done completely and accurately
- Handles all necessary service and shipping paperwork to ensure units are complete and ready for delivery
- Obtains customer payment either by check or lease docs. Invoices once confirmed
- Maintains accurate tracking records for inventory
- Assists in Fraza inventory process and bank audits
- Coordinates the execution of equipment demonstrations from start to finish utilizing new inventory as well as rental and used equipment
- Provides administrative support to the sales team and sales coordination team as needed
- Additional projects as identified and assigned
Education / Experience :
- Bachelor’s degree in Business Administration or equivalent work experience
- Minimum 1 year experience in an administrative role
- Previous experience working in material handling industry a plus
- Previous experience working with Salesforce or other CRM system
- Proven ability to provide accurate and thorough analysis with attention to detail
- Proficient in MS Office, with a focus on using Excel
- Capable of using ERP systems with knowledge of NDS a plus
- Detail oriented and customer focused
- Ability to troubleshoot and problem solve
- Excellent interpersonal and verbal communication skills
- Highly motivated, well-organized, and quality focused
- Must be a team-oriented professional who can handle multiple projects in a fast-paced environment
- A demonstrated ability to work well in a team environment, to be proactive, to work independently of day-to-day supervision
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