Senior IT Automation Engineer

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual.

Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.

Take your career farther than you thought possible.

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual.

Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.

Take your career farther than you thought possible.

Position Summary

The Senior Engineer, Information Technology (IT) Manufacturing - Automation reports to the Manager of IT Automation and provides engineering (design and build) and technical support for laboratory and manufacturing systems to ensure efficient and compliant operation.

They are responsible for acting as a technical resource to the engineering, manufacturing, maintenance, IT, and validation departments.

This position will be responsible for incident resolution, database support, local network and infrastructure, controls systems specification, programming, simulation and testing, troubleshooting, repairs, start-up assistance, and project documentation as required.

Key Responsibilities

Support for new system deployments.

• Completes deliverables during the design, delivery, commissioning of good manufacturing practices (GMP) computerized systems at the Phoenix site.
• Provides support to project teams related to IT Digital Capability department requirements including user support models and data management.
• Supports generation of validation and support documents (standard operating procedures (SOPs), Configuration Specification, etc.).
• Executes protocols and / or test scripts for systems as required.

Routine support for GMP computerized systems at the Phoenix Site

• Performs routine user and system maintenance and advanced troubleshooting of automation and GMP computerized systems.
• Identifies process improvements for existing automation and GMP computerized systems and works with management to initiate related projects to implement the improvement.
• Initiates change controls and document changes / creation as necessary.
• Provides advanced training to system end users.
• Ensures systems are available for production use and any down time is minimized to reduce impact to user teams.
• Requests quotes from vendors for approved equipment, software, and services.
• Interacts with end users, IT, maintenance, and other support groups while troubleshooting issues.
• Programmable Logic Controller (PLC) logic and programming with Allen Bradley PLCs, Human Machine Interface (HMI) and / or Supervisory control and data acquisition (SCADA) programming with Wonderware, Rockwell Automation, or Intellution software packages.
• Ensure individual compliance with the health authority regulations and applicable department programs, including training, policies, and standard operating procedures.
• Ensure the qualified state of all equipment, systems, and facilities are maintained according to site policies and procedures, and applicable regulatory requirements.
• Acts as representative for IT Digital Capability department during interdepartmental projects.
• Supports global projects that require support from IT Automation.
• Perform other tasks as assigned.

Travel requirements :

Requires travel

Qualifications & Experience

• Advanced knowledge of MS office applications.
• Intermediate knowledge of Windows operating systems and laboratory specific applications.
• Intermediate knowledge of IT fundamentals including networking, virtual server technology, backup and recovery, security, active directory, and disaster recovery strategies.
• Intermediate knowledge of coding and scripting, including PLC code and control software, including structured text on multiple platforms.
• Advanced knowledge of IT system support.
• Intermediate knowledge of Software Design Life Cycle.
• Advanced knowledge of software support.
• Intermediate knowledge of current good manufacturing practices (cGMP), GMP, Good Automated Manufacturing Practice (GAMP).
• Advanced written and verbal communication skills.
• Advanced organizational and time management skills.
• Advanced critical reasoning and decision-making skills.
• Advanced teamwork and facilitation skills.
• Ability to develop others, delegate and motivate.
• Requires strategic thinking and ability to work independently.
• Ability to interpret / write general business documents.
• Ability to interpret / write complex technical documents.
• Requires excellent listening skills.
• Qualitative training skills : responsiveness, enthusiasm, humor, sincerity, honesty, and tolerance.
• Strong presentation development and delivery skills.
• Ability to solve complex problems.
• Ability to pass initial physical and annual monitoring.
• Intermediate knowledge of mechanical, utility, and plant systems and the ability to troubleshoot automation used throughout the plant.
• Ability to read electrical schematics, ladder logic, and piping and instrumentation diagram (P&ID) drawings as well as construction drawings.
• Exceptional teamwork, organizational, and time management skills with the flexibility and ability to multi-task.
• Ability to read electrical schematics, ladder logic, and P&ID drawings.

Education and Experience :

• Bachelor’s degree preferred, in Computer Science, Engineering, or related applied science.
• 5 years’ relevant work experience required, preferably in a pharmaceutical or engineering environment.
• An equivalent combination of education, experience, and training may substitute.

Working Conditions :

• The incumbent may be required to climb ladders or walk on catwalks at elevations above the floor.
• The incumbent may be exposed to areas where noise levels are elevated. May require hearing protection during these times.
• The incumbent may be required to walk outside for short periods of time.
• The incumbent may be exposed to conditions that require safety glasses and hairnets.
• The incumbent may be required to work at elevated heights, including walking on the roof.
• The incumbent may be exposed to noise, gases, odors, and wet / slippery conditions.
• Must be able to work at least 8 hours per day or longer during shutdown periods.
• Requires the ability to concentrate during lengthy technical discussions.
• The incumbent will be required to work in an office environment potentially requiring ergonomic considerations.
• The incumbent will be required to work in a conference room environment for moderate periods of time.
• The incumbent will be required to work with computers for up to 8 hours per day, including typing and viewing computer screens during this time.
• Occasional excursions to labs, production area, or warehouse requiring some level of gowning.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients’ lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary.

Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs.

The occupancy type that you are assigned is determined by the nature and responsibilities of your role :

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility.

For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture.

For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations / adjustments and ongoing support in their roles.

Applicants can request a reasonable workplace accommodation / adjustment prior to accepting a job offer. If you require reasonable accommodations / adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to .

Visit to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.