Job Description
- Collaborate with stakeholders to understand business needs and translate them into technical requirements
- Lead, mentor and coach team members and business partners on industry, business and system development subject matter
- Contribute towards improvements in process, quality, delivery
- Conduct, coach or assist in scope definition and discovery on functional, conversion, technical and integration changes
- Document business requirements and / or user stories and acceptance criteria for review and approvals by stakeholders
- Maintain detailed documentation for system processes and user manuals
- Create or improve innovative system design that meets business needs; identify business, financial, technical, reporting and operational risks and impacts
- Complete or assist with work estimation, prioritization and release management
- Conduct or contribute to system configuration and development activities
- Create test conditions, test plans, test data, pre-determined results and test cases
- Conduct and document system and regression testing, defect analysis and correction
- Ensure system functionality meetings business requirements
- Conduct or assist business partners with training development, support customer acceptance testing and implementation efforts
- Assist with business process improvement and re-engineering activities, user procedures and training materials
- Ensure compliance with industry regulations and data security standards
- Assist with or conduct project management activities
Qualifications :
- Bachelor’s degree in Business Administration, Information Technology, related field or
- 5+ years of demonstrated experience as a Business Systems Analyst or Business Analyst
- Experience in one or more of these industries : annuities, health and / or life insurance, retirement or financial services
- Experience supporting web portals, quoting tools and low code / no code platforms preferred
- Detail-oriented with strong problem-solving, analytic, communication, writing and presentation skills
- Excellent communications skills - ability to communicate clearly and concisely on a professional level with the ability to adapt to audiences of varying technical skill levels
- Proficiency in business and data analysis and reporting tools / methodologies (ie Excel, Tableau, Power BI)
- Familiarity with project management principles and agile methodologies
- Flexible and patient, can demonstrate command of new ideas, is effect on concurrent projects, works independently as well as effectively as a member of a team that includes multiple level of organization with varying experiences levels
Office Location : Full Time; Clearwater, FL, hybrid with occasional travel
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