Training Analyst

Do you enjoy working in a fast-paced environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Training Analyst to provide Learning Management System (LMS) support, content development, and stakeholder engagement and training.

The Training Analyst will coordinate the delivery of external training services, contribute to new course curriculum, assist with training delivery, and utilize the LMS software to plan, deliver, and track the California Department of Insurance's (CDI) training initiatives.

This is a 12-month limited term position, which may be extended up to 24 months or become a permanent position.

This is a re-advertisement of JC- 441629. If you previously applied under JC- 441629, you would need to re-apply under this new Job Control, JC- 453435 in order to be considered.

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You will find additional information about the job in the Duty Statement .

Working Conditions

• The incumbent must be able to work in a high-rise building.
• The incumbent may telework in accordance with CDI's Telework Policy. Teleworking employees may be required to report to their headquarters office location on designated telework days.

Travel expenses are not reimbursed, however other authorized transit subsidies do exist for those who qualify

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code # :

JC-453435

Position #(s) : 413-191-5393-901

413-191-5393-901

Working Title : Training Analyst

Training Analyst

Classification :

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A

of Positions : Work Location :

Work Location : Sacramento County

Sacramento County

Telework : Hybrid

Hybrid

Job Type :

12 Month Limited Term - Full Time

Department Information

The California Department of Insurance (CDI) is the largest consumer protection agency in the state. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.

Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.

Department Website : Special Requirements

Special Requirements

Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.

e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.

• Exam list eligibility - refer to exam link below.
• Transfer eligibility, if applicable, for current / former civil service employees

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date : 10 / 21 / 2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and / or Surplus eligibility (please attach your letter, if available).

SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to :

Department of Insurance

CDI Jobs Inquiries

Attn : C&C Unit - JC # 453435

Human Resources Management Division

300 Capitol Mall, 13th Floor

Sacramento , CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at :

Department of Insurance

CDI Jobs Inquiries

C&C Unit - JC # 453435

Human Resources Management Division

300 Capitol Mall, 13th Floor

Sacramento , CA 95814

08 : 00 AM - 05 : 00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :

Current version of the State Examination / Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.

CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.

• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

The Statement of Qualifications (SOQ) is required and must be included. The SOQ shall be typed in 12-point Arial font, no more than two (2) pages in length, and address the following questions :

1. Outline your experience managing a Learning Management System (LMS) or similar database. If you do not have experience, please explain your technical knowledge and what steps you would take to quickly learn a system.

2. Describe a time that you had to meet a tight deadline on a project while also managing day to day tasks. What steps did you take? What was the end result?

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :

• Proven commitment to creating a work environment that celebrates diverse backgrounds, cultures, and personal experiences.
• Experience managing a learning management system or other electronic database
• Experience working with vendors on scheduling, invoices and other logistics.
• Exemplary customer service skills.
• Effective verbal and written presentation and communication skills.
• Understanding of adult learning and training design.
• Ability to handle multiple assignments in a timely and efficient manner.

Benefits

CDI offers many benefits including the following :

• Medical Benefits - including health, dental, and vision insurance
• Employee Wellness Program
• Employee Assistance Program
• On the Job Training
• Paid Holidays and leave
• Defined benefit retirement program
• Savings Plus Program (401(k), 457)
• Commute Program
• Medical / Dependent Care Reimbursement Accounts

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website :

Human Resources Contact :

C&C Unit - JC # 453435

916) 492-3300

[email protected]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact : EEO Officer

EEO Officer

916) 492-3024

[email protected]

California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Examination Information

Step 1 - If you have not taken the Associate Governmental Program Analyst examination, or if your eligibility has expired, and / or you have no other type of eligibility, you MUST take the examination to be eligible for appointment.

Please click the link provided below for the examination information and instructions.

Associate Governmental Program Analyst : AGPA Exam Bulletin

Step 2 - submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.