Recruiter & Employee/Client Satisfaction Liaison

Overview

All employees are expected to uphold the company’s high values and impeccable reputation within the medical community. One must demonstrate the company’s philosophy and values which are TLCS Timeliness, Look Good, Customer Service, & Safety.

Job Summary :

Responsible for planning, coordinating, and implementing HR strategies to support the individual assigned operation initiatives and Company’s TLCS’s, Vision, Mission, and Core Values.

Activities include recruiting qualified candidates and developing relationships with professional organizations to promote the Company.

The Recruiter & Employee / Client Satisfaction Liaison will work closely with the management team to foster and support a positive work environment.

This position will require regular travel during the day with occasional overnight travel.

Responsibilities

Full cycle recruitment for positions within the organization including Metro Paramedic Services, Inc., NORCOMM Public Safety Communications Inc.

NORCOMM Safety and Security Inc. Municipal Management Services Inc., Superior Industrial Fire Services Inc. and Paramedic Billing Services, Inc.

• Reviews applications and provides qualified applicants to the Contract Manager.
• Coordinates and schedules interviews for New Hire, Re-hire, Transfer or Promotions.
• Communicates with Contract Managers, HR Manager and Operations Manager to forecast staffing needs.
• Oversees collection of pre-employment documents including but not limited to Driver’s License, I9, Motor Vehicle Report, Professional License, Drug Screen, Pre-employment Physicals, Criminal Background Check and CPR Card.
• Reviews and updates job descriptions.
• Attends job fairs, colleges and events as requested by HR Manager and / or Operations Manager to source qualified applicants.
• Assists in processing pre-employment paperwork (for rehires, new hires, transfers and promotions).
• Assists in maintaining medical and training files.
• Develops partnerships with Operations leadership to facilitate efficient staffing / recruiting plan.
• Sources candidates for all levels of positions using innovative and cost-effective methods.
• Develops and maintains professional relationships with college, university and community college placement offices as a source to generate qualified applicants.
• Creates efficient, effective job postings for print and Internet media sources.
• Maintains candidate management database to identify, attract, qualify and secure candidates.
• Provides information on company operations and job opportunities to potential applicants.
• Corresponds with candidates to notify them of opportunities.
• Responsible for assisting HR administration including, but not limited to HRIS data entry and recordkeeping.
• Promote a positive work environment by conducting regular employee interactions including hosting company sponsored events and regular on-site visits to contract locations
• Conduct regular employee and / or client satisfaction surveys
• Adheres to all company policies and procedures.
• Support and be a liaison to Operations team
• Perform other duties as assigned.

Qualifications

Education / Licensing / Certification :

• HS Diploma or GED
• Valid Driver’s License with good driving record

Knowledge and Skills :

• Working knowledge of MS Office Suite.
• Excellent interpersonal skills
• Experience using Dayforce, Monday.com and Webex (preferred)

Metro Paramedic Services, Inc., NORCOMM Public Safety Communications Inc., NORCOMM Safety & Security, Municipal Management Services Inc.

Paramedic Billing Services and Superior Industrial Fire Services Inc. are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.