Vice President, User Experience II

Bring your ideas. Make history.

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and / or administration.

Known as the bank of banks - % of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn.

Today, we’re approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself.

This is what LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of VP, User Experience join our Treasury Services team. This role is located in Pittsburgh, PA or New York, NY.

In this role, you’ll make an impact in the following ways :

Performs and provides guidance and technical expertise for the most complex user experience activities that include user research and testing, interactive design, and visual design.

Performs and leads user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.

• Analyse research findings and presented to product and development teams.
• Create new and modified user personals.
• Actively participate and may provide guidance in the creation of concepts, information architecture, user interface designs, wireframes, design system, prototypes, and specifications to meet project schedules.
• Leads the implementation of design system and visual styles that support platform branding to increase user effectiveness.
• Interprets user feedback and insights to improve the user experience.
• Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
• Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data / literature).
• Independently performs and leads the creation and updating of user interface and visual design guidelines and standards.
• Advocates the user experience across the firm and facilities training for groups outside the UX team.
• Ensures that the developed / revised product achieves the user's specified goals by establishing user-cantered analysis, design, best practices, and standards.

To be successful in this role, we’re seeking the following :

• Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred,
• years of experience required experience in the securities or financial services industry is a plus

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards :

• Fortune World’s Most Admired Companies & Top for Diversity and Inclusion
• Bloomberg’s Gender Equality Index (GEI)
• Human Rights Campaign Foundation, % score Corporate Equality Index

Disability : IN % score

• Best Workplaces for Innovators, Fast Company
• CDP’s Climate Change A List’

Our Benefits :

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.