Remote Travel Advisor

Job Description

Job Description

Company Overview :

Unplugged Travel strives to provide seamless, unforgettable journeys for our clients, ensuring every detail is handled with care and precision

We are seeking a detail-oriented and highly organized Remote Travel Advisor to join our team. The ideal candidate will have excellent communication skills, a passion for travel, and the ability to work independently.

As a Resort Travel Advisor you will be responsible for coordinating travel itineraries, managing bookings, and providing exceptional customer service to clients.

A Remote Travel Advisor is responsible for assisting clients with their travel plans, offering recommendations, booking trips, and ensuring an excellent travel experience all from a remote setting.

The role typically requires strong communication skills, attention to detail, and a deep knowledge of travel destinations, trends, and logistics.

Responsibilities :

• Design and sell luxury travel experiences, including accommodations, flights, tours, and unique experiences.
• Provide personalized travel advice and recommendations based on clients’ preferences.
• Build and maintain strong relationships with clients to ensure repeat business.
• Collaborate with luxury travel suppliers and vendors to create exclusive deals.
• Stay updated on industry trends, new destinations, and luxury travel services.
• Handle bookings, cancellations, and changes with attention to detail.
• Ensure compliance with travel regulations and visa requirements.
• Provide 24 / 7 support for clients during their travels, ensuring a smooth and enjoyable experience.

Qualifications :

• Proven experience as a travel agent, preferably with a focus on luxury travel.
• In-depth knowledge of popular luxury travel destinations, airlines, hotels, and tour operators.
• Exceptional customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and handle multiple clients simultaneously.
• Proficiency in booking systems (e.g., Sabre, Amadeus) and travel planning tools.
• Flexibility to work outside regular hours when necessary to meet client needs.

Benefits :

• Flexible work schedule (remote work from anywhere).
• Access to exclusive travel perks and discounts.
• Opportunities for professional development and travel.

How to Apply :

Please note at this time we are limited at working with candidates that are citizens of the United States, Mexico or the UK.

Please submit your resume detailing your experience in luxury travel and why you’re the perfect fit for this role to [email protected]

Key Responsibilities :

• Client Consultation : Consult with clients to understand their travel needs, preferences, and budget.
• Travel Planning : Research destinations, accommodations, and transportation options that align with the client’s requirements.
• Booking : Arrange travel itineraries, including flights, hotels, car rentals, tours, and other services.
• Customer Support : Provide ongoing support before, during, and after travel, resolving any issues or concerns.
• Sales & Upselling : Suggest additional services, upgrades, and luxury experiences to enhance the trip and increase sales.
• Documentation : Handle travel documentation such as visas, travel insurance, and itineraries.
• Budget Management : Offer cost-effective travel solutions while maximizing value for the client.
• Market Trends : Stay up-to-date with industry trends, travel advisories, and promotions to provide timely and relevant advice.
• CRM Maintenance : Use customer relationship management (CRM) tools to track client interactions and manage follow-ups.

Skills & Qualifications :

• Travel Expertise : In-depth knowledge of travel destinations, airlines, and hospitality.
• Sales Ability : Strong ability to sell and upsell travel services and luxury experiences.
• Tech-Savvy : Familiarity with online booking systems, CRM software, and communication tools.
• Customer Service : Excellent interpersonal and communication skills for managing client relationships.
• Detail-Oriented : Ability to handle multiple bookings and details accurately.
• Problem-Solving : Adept at resolving travel issues and finding alternative solutions when necessary.
• Flexibility : Ability to work across time zones and handle last-minute client requests.

Preferred Experience :

• Previous experience in travel planning, tourism, or sales.
• Certification from travel organizations (e.g., IATA, ASTA) is a plus.

This role often provides the flexibility to work from anywhere, making it ideal for those with a passion for travel and a customer-centric approach.

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