User Experience Researcher, Shared Development Services

Who We Are

Make your application after reading the following skill and qualification requirements for this position.2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc.

NASDAQ : TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world.

Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab.

Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers, and doers are the professional publishing stewards of 2K’s portfolio, which currently includes several AAA, sports, and entertainment brands, including global powerhouse NBA 2K, renowned BioShock, Borderlands, Mafia, Sid Meier’s Civilization and XCOM brands;

popular WWE 2K and WWE SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR 2K.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to come as they are and do their best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.

If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

The User Research group at 2K employs an array of methodologies to give developers the feedback and tools to make better games.

We are a team of passionate, diverse gamers who know, analyze, and play not just our games, but all games (the good and the bad) to identify trends and to go beyond the numbers to provide insight into our research.

What We Need

We are looking for a User Experience Researcher to drive the research strategy and facilitation on a variety of game franchises! This involves partnering with studios to learn their needs and applying a wide assortment of research methods including playtesting, usability testing, concept testing, telemetric analysis, surveys, and more.

If you love video games, enjoy working in a fast-paced environment where you can make a real difference to the final product, and you have knowledge of the video game industry, then this position might be for you! We want someone who not only has a strong background in User Experience Research but who also thoroughly enjoys the process, the results, and the impact they can have on the games they support.

What You’ll Do

Deeply partner with the publishing and development teams to help tailor studies to meet the particular needs of each game team.

Establish research-related processes, plan for and implement research studies that help drive the strategic vision at moments of significant impact.

Clearly and concisely deliver findings on time and within budget to all relevant partners, including developers and production.

Manage collaborative relationships with internal and external (vendor) partners.

Proactively develop creative solutions to address research goals and overcome roadblocks.

Develop a testing schedule that provides data early enough for game teams to impact the gameplay experience.

What Will Make You A Great Fit

Proven track record conducting User Experience (UX) and Usability Research.

Deep understanding of qualitative research methods, frameworks, and processes.

Excellent verbal and written communication skills, practiced in moderation.

Ability to analyze and visualize qualitative and quantitative data and transform it into actionable insights.

Experienced in building and maintaining relationships with cross-functional partners.

Passion for video games and gaming.

Preference for Candidates with :

A BA / BS in Human-Computer Interaction, Cognitive Science, Experimental / Cognitive Psychology, Statistics, or another related field.

4+ years of experience in User Experience Research.

SPSS, Salesforce, and Tableau experience.

Experience in the video games industry, especially AAA console / PC products.

Experience with team development.

Travel, both domestic and international, may be required.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment.

Please contact us if you need reasonable accommodation.

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