Program Manager

Program Manager

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Job Summary

The Master of Real Estate Development (MRED) program at the David Eccles School of Business, University of Utah, is seeking an innovative and motivated Program Manager to join our team.

In this student-centered and results-driven role, you will be instrumental in delivering outstanding student services and enhancing the overall student experience.

As a key contributor, you will support the program's growth, uphold its high standards, and drive continuous improvement.

The ideal candidate will demonstrate a strong passion for fostering student engagement, providing academic support, and optimizing program operations to ensure an exceptional academic journey for MRED students.

This position requires significant interaction with prospective and current students, alumni, faculty, and university staff, necessitating effective collaboration, coordination, project management, and teamwork.

Responsibilities

Program Operations & Student Experience : Oversee and manage the day-to-day operations of the MAcc program, including general office and project management, ensuring seamless coordination of program activities and efficient use of resources.

Develop and implement strategies to enhance the student experience, focusing on engagement, academic support, and community building, including planning and executing student engagement events and orientation.

Foster a collaborative environment among students, faculty, and alumni, building a vibrant and supportive program community.

Manage course schedules, classroom resources, and Canvas learning platforms, ensuring high-quality education delivery.

Participate in strategic planning and curriculum development, contributing to the overall direction of the program.

Collaborate with campus partners, including admissions and career services, to enhance student engagement and support initiatives.

Address student concerns and issues, offering appropriate resources and support.

Continuously evaluate and refine program processes to enhance efficiency and effectiveness, contributing to a positive and impactful student journey.

Attend MAcc classes occasionally to provide faculty support and connect with students.

Student Advising and Retention : Provide personalized advising to MAcc students, offering guidance on academic issues such as course planning, registration, and graduation requirements.

Monitor student progress, including tracking GPA, identifying students facing academic challenges, and developing improvement plans in collaboration with faculty.

Implement proactive strategies to support student success and retention, including managing student leaves of absence, tracking pathway students, and ensuring timely graduation approvals.

Lead the onboarding and orientation process for new students, ensuring they receive the necessary resources, information, and support for a successful start.

Collect and analyze student feedback through entry and exit surveys to identify opportunities for program improvement and implement necessary enhancements.

Recruiting & Admissions : Support recruiting and admissions efforts by engaging with prospective students and providing detailed program information.

Collaborate with the admissions team to develop and execute strategies for attracting and enrolling high-quality candidates.

Develop and manage pre-onboarding sessions and implement proactive strategies to enhance student retention.

Represent the MAcc program at recruiting events to promote the program and attract prospective students.

Budget Management : Oversee program budgets, including forecasting expenditures and monitoring expenses to ensure fiscal responsibility and alignment with program objectives.

Note : This job description does not comprehensively list all the required duties, responsibilities, and qualifications. Additional responsibilities may be assigned to support program needs.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically requiredNearly Continuously : Office environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously : Sitting, hearing, listening, talking.

Often : Repetitive hand motion (such as typing), walking.Seldom : Bending, reaching overhead, lifting - up to 25 lbs.

Minimum Qualifications

Bachelor's degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).

Four to six years of progressively more responsible management experience. Background knowledge of hiring department's area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors.

Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.

Master's degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Exceptional customer service, interpersonal, and relationship-building skills.

Proven ability to problem-solve in a fast-paced environment and deliver results.

Demonstrated ability to manage multiple tasks independently and efficiently.

Excellent oral, written, and telephone communication skills.

Coachable and collaborative, with a willingness to embrace new ideas.

Proficiency in Microsoft Office suite.

Special Instructions

Requisition Number : PRN39875B

Full Time or Part Time? Full Time

Work Schedule Summary : Monday through Friday, occasional nights and weekends as needed to support students, classes, or events.

This job is considered essential,’ requiring the employee to work on campus.

Department : 00033 - Executive Education

Location : Campus

Pay Rate Range : 55000 to 65000

Close Date : 11 / 1 / 2024

Open Until Filled : No

To apply, visit https : / / utah.peopleadmin.com / postings / 171251

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