Business Development Advisor Chicago, Illinois, United States

For the first time in history, older adults outnumber the young. This inversion of the age pyramid is revealing society’s existing care models to be unsustainable.

Home Instead, founded in 1994, is the world’s leading home care franchise network, providing more than one million hours of care across 13 countries every week.

In 2021, Home Instead joined forces with Honor, the leading home care company that delivers the most human-centric technology and operations platform.

Together, we’ve created a global company that combines high tech with high-touch to revolutionize how society cares for older adults, their families, and Care Professionals.

Join us and grow as part of a united team where everyone shows up authentically, shares ideas bravely, and solves complex problems.

Together, we’re creating a new and better aging experience for all.

About the work :

The Business Development Advisor of our local Chicago Home Instead franchise location is responsible for being out in the local community building and maintaining strong relationships and referral partnerships with hospitals, other medical facilities, and local health care partners across the entire continuum of care in order to drive client referrals for in-home care services and hit personal and location level growth targets.

You will also be cross trained in performing in-home sales consults with families.

This is a metrics driven position that requires a good amount of travel in the Chicago area.

We're searching for an individual who understands relationship sales, is a self-starter willing to roll-up his or her sleeves, is comfortable operating with a sales quota, and is excited to build something really extraordinary with us.

This role requires 75% travel in the field supporting the Chicago area.

Responsibilities

• Be out in the local community 75% of the time building and maintaining strong relationships and referral partnerships. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
• Perform all phases of a consultative sales process, including preparation & outreach, qualifying the referral source, asking for the referral, all the while documenting the process in Salesforce.
• Establish & cultivate trusted relationships both with NEW and EXISTING referral providers.
• Effectively present Home Instead marketing materials
• Reach target drop off / 1-1 meeting / networking event / hosted event targets monthly.
• Use appropriate Social Media channels (ex. Linked In) to promote your personal & location’s brand. (Expectation is 2 posts per week)
• Generate qualified referrals for potential client care consultations.
• Be able to answer potential client calls on nights and weekends so as to assist with setting up care consultations.
• Conduct Care Consultations with prospective clients & families (if needed).
• Support New Starts of Care through Care Pro Introductions (if needed).
• Support Clients through QA Visits, PPE Drop Off, etc. (if needed).
• Be able to fill in for high needs clients when gaps in care exist, for companionship & safety supervision (if needed).

About you :

To succeed in the role, you’ll need :

• Three years experience in direct relationship sales or other sales-related background
• One year experience in home care, health care or senior-related industry required, an equivalent combination of education and work experience may be considered.
• Willing to travel 75% of the time in the field working with referral sources and clients
• A valid driver’s license
• Ability to demonstrate excellent oral and written communication skills and the ability to listen & communicate effectively
• Ability to demonstrate an ability to work effectively within Honor & Home Instead required systems & technologies, as well as be proficient in computer skills (calendars, documents, etc)

You Are :

• Team-oriented : you have a track record of being collaborative and a team player
• Metrics-drive : you understand how to track your performance
• Innovative : you always look for ways to improve your sales process and performance
• Customer-focused : you strive to deliver a product and service that is best in class

LI-DNI

Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company.

Individual pay is based on a number of factors including qualifications, skills, experience, education, and training.

Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees.

Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.

We offer a generous time off program, mental health benefits, wellness program, and discount program.

Hiring Salary Range

$60,000 - $70,000 USD

Hiring Variable Compensation Range

$1 - $30,000 USD

Applicants have rights under Federal Employment Laws :

Home Instead and Honor are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

Home Instead and Honor are E-Verify companies. For more information please review ourParticipation and yourRight to Work

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Honor Demographic Questions

At Honor, one of our core values is Our Differences Propel Us - we welcome the full range of lived experiences and core identities, inclusive of everyone, and believe that our diverse experiences and opinions inspire the novel approaches we need to amplify our impact.

We are also committed to our continued diversity, equity and inclusion (DEI) efforts.

We invite you to complete this optional confidential survey to help us evaluate our recruitment efforts, model diversity and equity best practices, and continue to translate our core values into action.

Providing this information is strictly voluntary. This information will be kept secure, will not be used in the hiring process, and will be accessible to a small group to be used solely to evaluate our DEI efforts, as part of our continued commitment to an inclusive work environment.

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