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Customer Experience Content Manager

VirtualVocations
Portland, Oregon, United States
Full-time

A company is looking for a Customer Experience Content Manager to create and manage content for their Help Center.Key ResponsibilitiesDevelop, write, and manage Help Center articles in collaboration with cross-functional teamsIdentify gaps in content and implement solutions to enhance user experienceLead the design and execution of content-related projects while operating independentlyRequired Qualifications5+ years of relevant experience in content creation, preferably in a technical or customer support environmentBachelor's degree or equivalent work experienceExperience working with cross-functional teamsSystems thinker with an understanding of interconnected components

11 days ago
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