Helpdesk Administrator

VirtualVocations
Irvine, California, United States
Full-time
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A company is looking for a Helpdesk Administrator to support its internal IT environment remotely.Key Responsibilities : Utilize remote support tools to diagnose and resolve technical issues for employeesMonitor and manage helpdesk tickets to ensure timely issue resolutionMaintain and update IT documentation and track IT assets and software licensesRequired Qualifications : Must be located in the Hawaiian-Aleutian Time Zone and available to work 11 a.

m. - 8 p.mFoundational knowledge of Windows 10 / 11 and macOS operating systemsExperience with Google WorkspaceBasic understanding of IT security principles and practicesTechnical expertise gained through education, certifications, or work experience

1 day ago
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