Search jobs > Washington, DC > Temporary > It support

IT Contract Support

JSSA, Inc.
Washington, DC, USA
$120K-$130K a year
Full-time
Quick Apply

JSSA Inc. is a global IT services firm that is currently managing active engagements with the Health care, Real estate Industry, Social media all around the world.

Our offerings include balanced outsourcing solutions, Legacy Support, Application Development, Application Knowledge Capture, Desktop Services and Managed Staffing Services.

Our ability to provide on-time and on-budget results has been critical to our success and our unique methodologies and tools enable us to provide our clients with real techniques for increasing productivity, profitability, and competitiveness.

Title : IT Contract Support

Location : Washington, DC (must be local as you will be required to be onsite on two Wednesdays a month)

Duration : Ongoing contract

Start date : ASAP

Clearance : Active Secret clearance

Salary : $120,000 - $130,000- w / full benefits

Position Tasks

  • Contracts Management Support
  • Perform pre-award and post-award contracting activity support, to include the collaborative development of statements of work, IGCEs, acquisition plans, market research, review and tracking of contract performance in accordance with the SOW and Federal Acquisition Regulations (FAR), tracking of contract deliverables, and CPAR evaluations.
  • Document the source selection procedure, ensuring adherence to Department guidelines.
  • Coordination of proposal evaluations, preparing a consolidated response from all panel members in a standardized format.
  • Assist with the management of contract files, standardizing naming conventions and version control in the appropriate repositories (SharePoint, Share Drive, etc.

includes maintaining the contract eFile in the Department's Integrated Logistics Management System (ILMS).

  • Provide inputs for annual financial plans, assisting with budget execution and tracking.
  • Contract invoice reconciliation, verifying the receipt of services / contract deliverables. and identifying and following up on discrepancies.
  • HW / SW Procurement & IT Management Support
  • Analyze IT procurement requests for completeness, assisting with requirement definition and technical specification of the proposed IT solution.
  • Evaluate IT procurement requests to ensure all procurement guidelines are met as they pertain to the IT Change Control Board (ITCCB), cybersecurity, NDAA 889 compliance.
  • Identify opportunities to gain efficiencies and consistencies with the hardware and software portfolio, avoiding procurement of duplicative tools and services.
  • Assist with maintaining software purchase records and agreements to ensure licensing compliance and current vendor support.
  • Assist with hardware and software asset inventory, collaborating with the Help Desk in the management of user lists and license quantities.
  • Coordinate with vendors and customers to ensure receipt of items ordered, assisting with issue resolution for incomplete, incorrect, or damaged items.
  • Assist with the HW / SW annual renewal process for baseline IT tools and services.
  • Reporting & Process Improvement Support
  • Write, edit, and / or coordinate a broad array of GTM materials, e.g. reports, new business processes / policies, major announcements, and other written materials.
  • Develop information from various sources to produce highly specialized reports, analyses and recommendations to facilitate GTM / EX decision-making.
  • Assist with contract status tracking, contributing to team responses to executive level inquiries.
  • Provide business analysis support, documenting internal processes and assist in identifying opportunities for process improvement and automation.
  • Assist with developing and maintaining a variety of accurate and up-to-date tracking spreadsheets.
  • Program Office Liaison & Resource Onboarding Support
  • Work in a team environment to align customer needs with contractual actions.
  • Work with program and contracting offices as appropriate, serving as the liaison in support of the COR and their duties.
  • Coordinate contractor onboarding with program offices and vendors, to include the safe handling of PII, badging, network access, and GFE issuance.
  • Provide occasional onsite escort support for new hires and vendor meetings.
  • Coordinate contractor offboarding with program offices and vendors, to include account deactivation, GFE return, and backfilling support.

Knowledge, Skills, Abilities

  • IT generalist knowledge / background, to include hardware and software technical specification, IT infrastructure, and IT requirement analysis is required for this position.
  • High-level proficiency with the Microsoft Office Suite, specifically MS Excel is required. Must be highly capable of creating and manipulating formulas, conditional formatting, pivot tables, and evaluating equations for completeness and accuracy, using shortcuts where appropriate.
  • Exceptional organizational skills, with the ability to follow and / or create configuration management and naming convention standards.
  • Exceptional verbal and written communication skills, being able to identify due outs / tasks from meetings and deliverable schedules, communicate effectively amongst diverse team members and partners, and communicate professionally with senior management, when required.
  • Ability to work collaboratively and independently, with the ability to adjust to an occasionally demanding / high-volume office cadence.
  • Federal procurement and acquisition experience is highly desired.
  • Regularly scheduled in-office (Washington, DC) days and meetings are required for this position.

Equal Employment Opportunity Statement . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

16 days ago
Related jobs
JSSA, Inc.
Washington, District of Columbia

Perform pre-award and post-award contracting activity support, to include the collaborative development of statements of work, IGCEs, acquisition plans, market research, review and tracking of contract performance in accordance with the SOW and Federal Acquisition Regulations (FAR), tracking of cont...

Promoted
CACI
Washington, District of Columbia

Maintain a working knowledge of customer systems and current Help Desk processes and procedures. Do you like problem solving? Would you describe yourself as computer savvy? Are you a good communicator? Join our team as a Business Systems Analyst! You will get to learn how the Federal Government spen...

Promoted
VirtualVocations
Washington, District of Columbia

A company is looking for a Help Desk Analyst to troubleshoot and resolve IT incidents for its employees. ...

Promoted
Rnc, Inc.
Washington, District of Columbia
Remote

Level I - II IT Technician: On-site & Remote Support Position. Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having gr...

Promoted
Eliassen Group
Washington, District of Columbia

Eliassen Group is supporting a large government integrator in the search for a VIP Desktop Support Technician. We are seeking an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Senior Executives, and their Administrative Assista...

Promoted
Bully Pulpit International
Washington, District of Columbia

Bully Pulpit Interactive provides equal employment opportunities to all qualified applicants for employment regardless of gender identity, race, color, religion, ancestry, national origin, age, disability, marital status, family responsibilities, sexual orientation, veteran status, citizenship statu...

Promoted
USA for UNHCR
Washington, District of Columbia

The Technical Support Specialist role requires professionalism, technical expertise, and a strong commitment to customer service. Demonstrated experience in providing technical support, training, and documentation for business-related hardware, software, and peripherals. You will handle technical is...

Promoted
National Museum of the American Indian
Washington, District of Columbia

Trust employees have their own benefit program and may include Health, Dental & Vision Insurance, Life Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Plan, Discounts for Smithsonian Memberships, Mu...

Promoted
JCS Solutions LLC
Washington, District of Columbia

Provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Address any immediate customer issues and elevates any problems to the Desktop Support lead to resolve any custome...

Promoted
Trillion Technology Solutions
Washington, District of Columbia

Trillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. Maintain and update all Standard Operation Procedures and How-To-Guides for routine operational Service Desk tasks. Maintain, update and manage a Self-Service Portal capability, providin...