Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.
Under broad supervision, coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access.
Provides timely resolution of moderately complex problems or escalation on behalf of customer to appropriate technical personnel.
Supports and maintains effective relationships with users. May develop or document standard operating procedures and customer service guidelines relating to IT support.
Role typically requires between 3 and 5 years of experience.
Following receipt of a conditional offer of employment, candidates will be required to submit to a pre-employment drug screen and a criminal background check as permitted or required by applicable law.
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