A company is looking for a Manager, Contact Center - REMOTE.Key ResponsibilitiesOversee day-to-day operations of the Contact Center, ensuring outstanding member service and compliance with policiesSupervise Contact Center employees, manage performance, and conduct regular meetings to enhance team effectivenessManage vendor relationships and digital contact center solutions to improve member interactions and service qualityRequired QualificationsBachelor's degree in a related field preferred, or equivalent experienceMinimum of four years of experience managing a contact / call center environmentExperience with digital contact center platforms and features such as chatbots and live chatThree or more years of supervisory experience managing direct reportsAbility to manage a remote workforce effectively
Contact Center Manager
A company is looking for a Manager, Contact Center - REMOTE. ...
Assistant Contact Center Manager (specialty Patient Access) Full Time Days (08-hr)
The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients and contact center. Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to established policies and procedures. The ACCM provides supervision and daily operations support...
Contact Center Operations Manager
A company is looking for a Contact Center Operations Manager to oversee operational activities and ensure quality service for customers. ...
Product Manager (Contact Center) - Remote (24-66)
The Product Manager (Contact Manager) is responsible for collaborating with key stakeholders to understand and anticipate needs to translate the product vision. Design and maintain the roadmap for Spok contact center products, working closely with the technical product managers for console and telep...
Nurse Manager, Contact Center – Remote
The Manager will have knowledge and experience with data analysis related to contact centers, contact center resource management, call quality and compliance, and adverse event and product complaint reporting. The Nurse Manager will have a strong understanding of contact center operations supporting...
staff - Registered Nurse (RN) - Case Manager, Acute Care Case Management - $98K-131K per year
VNS Health is seeking a Registered Nurse (RN) Case Manager, Acute Care Case Management for a nursing job in Ridgefield, New Jersey. Posted job title: Manager, Mltc Care Coordination. ...
Travel Nurse - RN - Case Manager - $2166 / Week
Cynet Health is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in New York, NY. ...
Travel Nurse - RN - Case Manager - $2793 / Week - Hiring Now
Stability Healthcare is seeking an experienced Case Manager Registered Nurse for an exciting Travel Nursing job in Summit, NJ. ...
Travel Registered Nurse - Case Manager - $2,291 to $2,540 per week in Summit, NJ
Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24/7 support, and a responsive, traveler-first culture.What are you waiting for? Apply today!.Valid license and/or certification in state of practice, if applicable .Demonstrated ability to maintain high l...
Customer Service Manager
A company is looking for a Customer Service Manager - Remote. Key Responsibilities:Provide technical leadership and oversight for assigned PaaS environmentsLead and manage Tier 1/Tier 2 Support and Sustainment teamsConduct regular case audits and performance reviews to identify areas for improvement...