JOB SUMMARY :
Responsible for maintaining relationships with customers and customer service needs. Advocates for their deck to those responsible for scheduling.
Manages vendor relationships. Manages customer service portals. Maintains a record of relevant data for planning and performance reports.
Takes complete ownership of deck.
ESSENTIAL FUNCTIONS :
- Responsible for maintaining relationships with customers and customer service needs
- Advocates for their deck to those responsible for scheduling
- Manages vendor relationships
- Manages customer service portals
- Maintains a record of relevant data for planning and performance reports
- Takes complete ownership of deck
- Additional duties with similar responsibilities may be assigned as necessary
EMPLOYMENT REQUIREMENTS :
- High school diploma or GED; College Degree preferred
- 0-5 years experience
- ERP / MRP System experience (QAD Preferred)
- Valid Driver's License and reliable transportation
- Good working knowledge of Microsoft Office Suite
- Able to read, write and speak English
PHYSICAL DEMANDS / ENVIRONMENTAL CONDITIONS :
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Able to stand / walk for the duration of shift (8+ hours)
- Able to lift up to 25lbs unassisted
- Able to perform frequent repetitive motions
- Able to withstand noisy environment
- Workstation is in a shared and open environment
TRAVEL REQUIREMENTS :
- Up to 5% Local travel; approximate 20-mile radius
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