Large Loss Claims Specialist - General Liability

Loss Claims Specialist Multinational Solutions

Open

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly.

How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development.

And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As a Multinational Solutions Primary Large Loss Claims Handler, you will play a critical role in handling and resolving some of AXA XL’s largest claims for the Multinational Solutions Primary team, as well as be a client facing represenative.

This is a dual hat role with a focus on technical as well as relational.

You will work with the Head of Multinational, Americas and fellow Claims colleagues to drive files to resolution and will interact and collaborate frequently with Regional Practice Leaders and Underwriting team.

Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

This role will be tasked with effectively developing productive working relationships internally and externally, participate in client set up meetings and service concerns.

DISCOVERyour opportunity

What will your essential responsibilities include?

• This role is both technical and client facing for our Multinational Solutions largest accounts. You will work with potential accounts, new accounts and renewal accounts.
• Managing assigned claims across multiple jurisdictions, as well as setting the case strategy for these claims in partnership with Regional Practice Leaders and Claims management.
• Handling losses in excess of $5M and responsible for technical results as well as data sharing of large settlements and / or reserves with our business partners.

You will be responsible for reviewing coverage on each claim file and making the appropriate coverage analysis on those files.

Interact with the master claims handlers on difference in limits and difference in conditions situations.

• Sharing trending analysis with underwriting and actuarial partners.
• Accordingly, you will be representing AXA XL externally with brokers and customers promoting AXA XL claims value proposition to help distinguish us in the unbundled marketplace.

Participating in marketing and business development activities, including partnership with internal business colleagues to present AXA XL claim capabilities to brokers and prospective customers.

• Hosting client stewardship meetings to address performance of the program and opportunities for improvement, in participation with the client’s third-party claims administrator and managing the claim audit process for the client, including coordinating the necessary internal and external resources to conduct the audit, and leading the audit wrap-up meeting.
• Obtaining the coverage determinations of underlying carriers and analyzing the applicability of coverage to the facts of each claim under the terms of the AXA XL policy.
• Establishing and maintaining close communications with underlying carriers and defense counsel, providing input and direction as warranted, to protect the interests of the insured and AXA XL.
• Partnering with internal and external counsel in setting and pursuing effective and cost-efficient litigation strategies for claims in litigation.
• Assisting underwriters with policy drafting initiatives, as well as new business and renewal meetings.
• Coordinating and managing communications with internal and external stakeholders (, underwriting, brokers, reinsurers, external vendors, etc.

to ensure the highest level of customer service.

• Producing internal reporting and ensuring that reserves are set according to best practice guidelines.
• Identifying, monitoring and reporting on emerging liability and coverage trends.

You will report to the Head of Global Programs, Americas.

SHARE your talent

We’re looking for someone who has these abilities and skills :

Broad casualty claims experience : Advanced experience managing G / L and Product Liability claims. Experience managing high exposure and complex claims.

Demonstrated experience negotiating and settling complex claim files.

• Excellent communication : Both verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
• Collaborative approach : Develop productive working relationships with insured, brokers, claim handlers, underwriters and legal counsel.

Seek input from others as needed to achieve the best result possible. Capable of working and collaborating with a virtual team.

• Ethical : Handle responsibilities with integrity and the highest standards of professionalism.
• Passion for results : Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality.

Act with a sense of urgency.

• Intellectual curiosity : Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.
• Education : Bachelor's degree required

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re / insurance, we reinvent it.

How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity