A company is looking for a Digital Customer Success Campaign Manager to enhance customer engagement through digital strategies.
Key ResponsibilitiesDevelop and implement digital programs to maximize customer value throughout their journeyUtilize automation and AI to create personalized customer experiences while reducing manual effortsMeasure and report on program performance, making recommendations for improvementsRequired QualificationsBachelor's degree or equivalent experience in a relevant fieldOver 10 years of experience with CRM, customer support, or marketing automation systemsExperience in delivering scalable Customer Success engagement through digital strategiesFamiliarity with Gainsight and Salesforce for managing customer communicationData-driven approach with strong analytical skills
Sr. Customer Success Manager
Understand customers' business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which the Genesys Customer Success Manger and customers can achieve mutual success). The goal of this Genesys Customer Success Manager (CSM) role is to establish a lif...
Senior Manager Customer Success
A company is looking for a Senior Manager, Strategic Customer Success. ...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
SMB Customer Success Manager
A company is looking for an SMB Customer Success Manager to drive product adoption and customer retention. ...
(Remote) Customer Success Manager
Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organization. Silverblaze is looking for a Customer Success Manager to join our team!. As a Customer Service Manager, you will ensure that our customers receive the highest level of ...
Lead Customer Success Manager
A company is looking for a Lead Customer Success Manager to join their team remotely in the USA. ...
Remote Customer Success Manager – Tadaweb
You will build and maintain relationships with our users and key customer stakeholders based on trust, transparency and a commitment to their mission success. Our SaaS platform follows ethical principles and actively supports the implementation of customer policies. You will train and mentor our cus...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Customer Success Manager
We are looking for an accomplished Client Success Manager to be a trusted guide for our CDFI clients to get maximum value from LoanWell’s platform. Lead regular business reviews with customers covering recent system performance, satisfaction, risks/issues, new product features, product roadmap, cust...
Account Executive (Remote)
D Aceto Services LLC is seeking a results-driven and motivated Account Executive to join our remote team. ...