Senior Director Clinical Services

Since its founding in 1985, Queen of Peace Center (QOPC) has been providing family-centered behavioral healthcare for women, children, and families.

As a member of the Federation of Catholic Charities, we serve the metropolitan and surrounding St. Louis area through four core programs : prevention, education, treatment, and housing.

POSITION DESCRIPTION

The Senior Clinical Director oversees the clinical operations, functions and activities for a multi-program Substance Use Disorder Treatment Center.

This person is responsible for delivering strategic direction and implementing the organization’s high-quality vision. An excellent Senior Clinical Director is an influential manager with the ability to lead and motivate.

The goal of this person is to provide leadership in the oversight and improvement of clinical operations to ensure quality, client-focused service delivery.

This key leadership position will manage a team of clinical directors in providing oversite to our 4+ treatment programs located in the St.

Louis metro area. This position will report directly to the Chief Program Officer.

CORE FUNCTIONS

• Execute clinical practices while adhering to all local, state, and federal agency regulatory guidelines to maintain the highest standards of excellent, effective treatment.
• Monitor our multi-faceted clinical programs ensuring integrity of the agency’s mission while overseeing the continued development of comprehensive outpatient care and residential programs.
• Undertake the full range of duties relevant to the leadership, management, and development of the staff to ensure their performance meets and or exceeds both the business and their own personal goals and objectives
• Maintain an effective organizational structure and delegate appropriate authority for completion of assigned responsibilities
• Educate staff on clinical philosophy and mission
• Achieve budgeted financial objectives
• Focus on census-building efforts and strategic planning
• Work closely with Quality Director to identify deficiencies in programming and establish improvement measures
• Ensure treatment environments are safe and conducive to company's treatment modality and quality standards.
• Knowledge of administrative, personnel, client and clinical policies and procedures, and ability to comply and communicate these clearly and accurately to staff.
• Maintain a positive, results oriented work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced, and objective manner
• Ensure effective intra-agency communication Share responsibility for establishing highly effective relationship with other Senior and Executive Leadership to ensure alignment of clinical operations processes.
• Conduct performance reviews for direct reports
• Participate in hiring and termination process

CORE FUNCTIONS

• Proactively source talent by aligning recruitment, training, development, motivation, and retention of staff.
• Monitor and maintain effective and efficient staffing patterns, within budgetary restraints, to ensure sufficient coverage in all departments.
• Develop positive relationships with local industry, local government, potential key health care providers, and the general public
• Represent the organization at meetings with external attendees
• Demonstrates adaptability and flexibility to changes in the work environment
• Perform other duties as assigned.

COMPETENCES

Strategic Thinking : Develops a workable plan to get from the current to the desired goal. The effective Senior Clinical Director can see ahead clearly and anticipate challenges and trends.

Have broad knowledge and perspective and can translate this into a plan based on key strategies that will provide long-lasting progress for the organization.

• Communication : The Senior Clinical Director must communicate effectively not only internally but externally with all stakeholders and community partners.
• Effective Team Building - Contributes to effective teamwork by combining skills and energies in a coordinated manner, keeping interactions positive.

The Senior Clinical Director's responsibility is to manage the clinical programs in such a way that departments and individuals work together to fulfill the vision.

• Business Acumen - The Senior Clinical Director must have the following attributes :
• Knowledge : Maintains a current working knowledge of trends within a substance use treatment industry and with Local, State and Federal regulatory requirements and guidelines.
• Continuous learning : A relentless and versatile learner. Can analyze both successes and failures and learn from the experience.
• Customer focus : Clear understanding of customers' needs preferences, interests, timelines, and decision-making criteria.

QULAIFICATIONS

• Licensed mental health clinician including LPC, LCSW, LMFT, or psychologist.
• 3+ years of experience working in substance abuse or mental health facility.
• 1+ years of leadership or supervisory experience.
• Solid knowledge of behavioral health management practices and clinical operations.
• Knowledge of Local, State and Federal regulatory and various accreditation requirements related to behavioral health management.

Queen of Peace Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities.

Queen of Peace Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability.

Pre-Employment Screening

All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure / certification verification, and Covid-19 and Influenza vaccination.

Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.