Temporary Clerical/Registration

A Brief Overview

The Clerical Assistant is responsible for answering department primary phone lines, and performing assigned clerical tasks including maintaining files, answering phones, opening and distribution of mail, preparing correspondence and reports, scheduling meetings, researching special projects, ordering office supplies, and recording of meeting minutes.

Locations

Stanford Health Care Tri-Valley

What you will do

• Acts as a receptionist for the unit including greeting individuals and managing phone calls and visitors.
• Builds customer relations through positive interaction with patients and other hospital departments.
• Consistently and accurately registers patients in Epic with all required information and keeps up with new registration requirements.
• Responsible for obtaining all insurance and / or employer authorization as applicable.
• Responsible for explaining benefits and co-payments to patients as applicable.
• Accurately enters and / or reconciles daily charges.
• Responsible for tracking supplies and matching PO with supplies received.
• Responsible for subpoena and medical record requests, locating medical reports in various systems.
• Responsible for the completion of the study module monthly.
• Attends department and hospital wide meetings and serves on committees as assigned.
• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Health Care Tri-Valley patient-experience and represents a framework for patient-centered interactions

Education Qualifications

High School Diploma or GED Required

Experience Qualifications

1+ year to 2 years as a general office assistant Required

Required Knowledge, Skills and Abilities

• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Excellent organizational skills.
• Strong attention to detail.
• Strong computer skills, proficient in Microsoft product software.
• Ability to multi task efficiently.
• Knowledge of Nursing, Hospital-wide, and personnel policies and procedures.

Licenses and Certifications

Current American Heart Association Certification for Basic Life Support for HealthcareProviders required

These principles apply to ALL employees :

SHC Commitment to Providing an Exceptional Patient & Family Experience

• Know Me : Anticipate my needs and status to deliver effective care
• Show Me the Way : Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me : Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.

Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.

People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.

Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale : Generally starting at $25.00 - $33.00 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

This pay scale is not a promise of a particular wage.