Director of Human Resources

POSITION OVERVIEW

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The Director of Human Resources is responsible for overseeing and managing the HR functions at Aman New York. This role plays a critical part in aligning HR strategies with the business objectives of the property, ensuring the attraction, development, and retention of top talent.

The incumbent will lead a team of HR professionals, working closely with property managers and corporate leadership to foster a positive work environment that supports guest satisfaction and business success.

RESPONSIBILITIES

• Strategic HR Leadership :
• Develop and implement HR strategies that align with the business goals of Aman New York.
• Serve as a strategic business partner to the General Manager and leadership team providing guidance on HR-related matters.
• Ensure that HR practices are consistent and adhere to company policies and local regulations.
• Talent Acquisition & Management :
• Lead recruitment efforts to attract high-quality candidates for all levels of positions within the property.
• Oversee onboarding processes to ensure new hires are effectively integrated into the company culture and operations.
• Develop and implement talent management programs, including succession planning, to support career development and internal mobility.
• Employee Relations & Engagement :
• Promote a positive and inclusive workplace culture.
• Handle complex employee relations issues, providing counsel and resolution strategies.
• Design and implement employee engagement initiatives that enhance job satisfaction and reduce turnover.
• Training & Development :
• Identify training needs and develop programs that address skills gaps, improve performance, and support career growth.
• Facilitate leadership development programs to build management capabilities and ensure a pipeline of future leaders.
• Oversee compliance training to ensure all employees are aware of legal and regulatory requirements.
• Compensation & Benefits :
• Oversee the administration of compensation and benefits programs to ensure competitiveness and equity within the market.
• Conduct regular reviews of compensation practices to ensure alignment with company goals and industry standards.
• Work with corporate HR to design and implement benefit programs that meet the needs of employees while managing costs.
• Compliance & Risk Management :
• Ensure that all HR practices within the area comply with local, state, and federal employment laws.
• Manage risk by addressing potential legal issues and ensuring that all policies and procedures are consistently applied.
• Lead investigations into employee grievances or disciplinary matters and make recommendations based on findings.
• HR Metrics & Reporting :
• Track and analyze HR metrics to assess the effectiveness of HR initiatives and identify areas for improvement.
• Prepare and present reports on HR activities, challenges, and achievements to senior management.
• Utilize data-driven insights to inform HR strategies and decision-making.

QUALIFICATIONS

The ideal candidate will hold a Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.

A Master's degree or HR certification (e.g., SHRM-CP, SPHR) is preferred. They will have at least 5-7 years of HR experience, with 3-5 years in a leadership role within the luxury hospitality industry.

The successful candidate will possess strong leadership and team management skills, excellent interpersonal and communication abilities, and a deep understanding of HR best practices, labor laws, and regulatory requirements in the hospitality industry.

Proficiency in HRIS systems, data analysis, and Microsoft Office Suite is required.

To excel in this role, you will have high integrity, strong problem-solving abilities, and the capability to thrive in a fast-paced, dynamic environment.

Cultural awareness and the ability to work effectively in diverse settings are essential.

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