Senior Product Manager Deposits 2.0

Job Description

Join our dynamic Deposit 2.0 team as a Product Manager, where you will have the opportunity to shape the future of banking by developing innovative features that simplify tasks for our customers.

This role offers the chance to work cross-functionally, promote business outcomes, and put end users at the forefront of our operations.

If you're passionate about customer journey design and eager to make a significant impact in a leading financial institution, this is the role for you.

As a Senior Product Manager in the Deposit 2.0 team, you will have the opportunity to own the discovery and development of innovative features that aim to simplify banking tasks for our customers.

You will work cross-functionally to promote business outcomes, always keeping the end users at the forefront. Your role will involve acting as a feature product analyst, leading customer journey design and development for platform functionality that serves multiple client segments.

If you have a proven track record in launching successful software products in dynamic, consumer-facing companies and a passion for improving people's financial lives, we are looking for you!

• Job responsibilities;
• Design simple, concise and targeted experiments of multiple application or configuration options to determine the best path forward for our innovative customer and bank journeys
• Uncover and pore over data, technical documentation, and research to glean key insights and advocate for the configuration option that delivers the best customer experience
• Co-lead execution of 1+ Scrum teams throughout the agile software development lifecycle (gather / write business requirements, translate into stories, test, evaluate and proceed with additional iteration)
• Develop and maintain strong relationships across many product teams on the path to delivering Deposit 2.0
• Ensure that interface and interoperability patterns get applied properly in target state journey and capability designs, while establishing processes to track and manage exceptions to Deposits 2.0 interface standards
• Engage supporting product teams to align timelines and ensure their readiness to develop required interfaces associated with Deposit's 2.

0 customer journeys and capabilities

Assist with the annual Budget Impact Assessment for impacted teams outside of Deposits 2.0

This role is not eligible for immigration sponsorship"

• Required qualifications, skills and capabilities;
• BS / BA degree or equivalent experience
• 5 years of product management experience and a proven track record of launching and iterating on successful products through agile delivery that span multiple consumer touch-points
• Ability to document both business and technical needs including application dependencies and flows
• Ability to develop and prioritize a product backlog to ensure the team delivers high value features and lead collaborative scrum events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
• Experience building product roadmaps
• Customer-centric focus who keeps rapport with end users and builds lasting partnerships across complex organizations
• Scrappy, versatile personality type with high resiliency and a drive for success and a willingness to pitch in wherever necessary to get the job done
• Preferred qualifications, skills and capabilities ;
• Experience working with business application owners and development teams to document business requirements, lead scope definition, drive technical implementation, E2E testing, and operational readiness.
• Proficient in JIRA
• Consumer banking products, payments, fintech experience is a plus

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.