Description of the Role :
Finance Manager-Battle Born Harley Davidson
Michael Hohl Automotive Group
Summary Description :
Helping to provide credit for customers who want to purchase motorcycles.
Structure deals that are in compliance with lender guidelines and the dealership policies, resulting in quick funding, and a high level of customer satisfaction and to uphold the highest ethical standards.
Products to be sold include pre-paid maintenance, extended service plans, GAP, tire / wheel protection among others.
Requirements :
- Confidence in ability to be successful.
- Great attitude and outstanding work ethic.
- Ability to work well in a process-driven environment.
- Self-starter and self-motivated.
- Adhere to a standard of professional ethics and be respectful to customers.
- Be knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act.
- Structure deals in accordance with lender and dealership guidelines.
- Have a strong menu presentation and use the 300% rule at all times.
- Disclose financial information to customers.
- Maintain good lender relations and evaluate new lender programs.
- Prepare weekly and monthly reports as requested by management.
- Must be computer literate and proficient with Microsoft Office Suite, along with general email / internet.
- Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
- 2 years Finance and Insurance experience preferred.
Responsibilities :
- Produce acceptable levels of revenue and profits for the dealership by selling Finance, Insurance, and Extended Service and Warranty programs to new and used motorcycle customers.
- Establish and maintain good working relationships with finance sources, factory and other appropriate contracts.
- Maintain files of active insurance and financial agencies.
- Proactively recruit and maintain sources for other Finance and Insurance Products.
- Meet or exceed monthly sales objectives and attain goals.
- Provide reports as requested.
- Submit paperwork to / obtain approval from finance sources on all finance deals.
- Make a reasonable effort to convert cash deals to financed deals by selling the merits of financing versus paying cash.
- Setup finance forecasting in conjunction with the sales department forecasting to achieve the desired percent of penetration and income.
This is to be done on a monthly and quarterly basis.
- Maintain a Finance & Insurance Logbook.
- Establish and maintain procedures to ensure timely and proper completion of all related paperwork.
- Check paperwork for correct title, line information, taxes, etc.
- Handle all Rate and Payment Quotations.
- Act as a liaison to all departments in matters concerning Finance & Insurance.
- Assists and supports overall company policies and procedures and supports the dealership’s philosophy.
- Able to work cross-functionally with all departments with an emphasis on the Sales Department and Service Department.
- Institute and employ a feature / benefit selling methodology so that all customers receive consistent treatment.
- Ensure that the delivery of any new or used motorcycle is a custom experience that will create a customer for life.
- Contact customers using mailing lists, tickler files, and personal follow-up to encourage additional sales and ensure customer satisfaction.
- Demonstrates commitment to the Dealership’s Mission Statement and Core Values and acts as a role model to the other Dealership Employees.
- Handle customer complaints quickly and courteously, demonstration empathy, a positive attitude and our commitment to making things right .
- Perform other related duties as assigned or requested.
Benefits :
Medical, dental & vision available following a short waiting period.
401k.
About the Company :
The Michael Hohl Automotive Group is a well-established automobile dealership located in Carson City, Nevada.