Overview
As the Client Executive you will ensure delivery of exceptional service to Gallagher’s clients by leading client accounts.
You will lead branch initiatives and we will rely on your leadership skills to help create effective client service teams.
You apply your business insight and strong dedication to service to create depth in our client relationships. We will look to you to develop and cultivate outstanding relationships within our branch and with our clients and vendor partners.
How you'll make an impact You are the strategic relationship manager and client liaison. You will independently lead complex self-funded accounts You maintain direct account responsibility and seek to recognize a client's day to day needs and provide solutions while continuing to manage their annual strategy Sharing market expertise with clients and keep them well-informed of compliance related issues You will "cross-solve" with your clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.
You champion Gallagher resources and tools to maximize efficiency in managing client deliverables Support the employee benefits Client Service Cycle to ensure a seamless renewal process.
We measure success based on retention and our renewal target is 95% Guide, develop, and mentor to new hires, account management, and team resources Prioritize workflow and ensure accountability in both internal and external partnerships.
You align yourself with the account management team to ensure compliance with local and corporate standards Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way What skills will make me successful in this role?
You possess strong communication skills that will allow you to build professional relationships with our business partners.
We are a collaborative team and look for teammates who understand the importance of deadlines and are open to constructive feedback.
Demonstrating a high level of professionalism in all interactions You take action to influence events, achieve team goals, and retain clients Adaptable and remain composed and in an environment that requires balancing multiple priorities in any given day You actively seek to develop your professional skills and improve efficiency and productivity You are innovative and rarely satisfied with the status quo.
You love to generate new and practical ideas and aim to continuously improve You have a desire to build a knowledge of Gallagher tools, systems and shared resources We look for the people who go the Extra Mile to achieve results that benefit the client, the Branch and Gallagher About You Bachelor’s Degree plus 5 or more years client coordination and / or claims management experience -OR- High School diploma / GED with 10 or more years client coordination and / or claims management experience Life & Health license Able and willing to travel approximately 25% of the time #LI-AM3 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...
Client Executive, Employee Benefits
As the Client Executive you will ensure delivery of exceptional service to Gallagher’s clients by leading client accounts. Support the employee benefits Client Service Cycle to ensure a seamless renewal process. As a member of our team, you become the driving force behind positive change, helping cl...
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You love to generate new and practical ideas and aim to continuously improve You have a desire to build a knowledge of Gallagher tools, systems and shared resources We look for the people who go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher About You Bachelor’...
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