Job Description
Job Description
We are looking for a detail-oriented Junior Telecommunications Analyst to join our team. In this role, you will help manage and optimize telecommunications systems, ensuring efficient and cost-effective communication infrastructure.
If you have a passion for analyzing telecommunications data and troubleshooting systems, this is an exciting opportunity to enhance communication solutions for critical operations.
What You'll Do :
- Analyze telecommunications data to identify trends, patterns, and opportunities for improvement.
- Troubleshoot and resolve telecommunications issues, working closely with service providers and vendors.
- Support the deployment and use of Avaya soft phones (One-x Communicator) and IP hard phones .
- Implement and manage changes in container-based technology such as OCP .
- Design, test, and deploy VDN / vector logic and call routing / treatment based on evolving business needs.
- Ensure compliance with telecommunications regulations , security standards, and data protection policies.
Why This Role is Exciting :
- Enjoy a hybrid / telecommute schedule offering flexibility between on-site and remote work.
- Work with cutting-edge telecommunications tools and infrastructure, playing a key role in improving communication systems for mission-critical operations.
- Be part of a dynamic team that values collaboration and continuous learning.
What You Bring :
- Bachelors degree (additional experience may be considered in lieu of degree).
- 1+ year of experience in telecommunications or a related field.
- Active Secret Clearance (required due to contract).
- Proficiency with PBAX and VoIP communications (Avaya, Cisco), and experience with Avaya Virtual Platform .
- Experience working with Windows 2012 / 2016 R2 , AIX , RHEL , and IBM Big Fix .
Desired :
- Certifications in Microsoft Technology Associate (MTA) and Linux .
- Experience working with Homeland Security .
Location :
Must be based near Colorado Springs, CO , and available for on-site work as required.
If you're a fast learner with a passion for telecommunications and a desire to improve communication infrastructure, we'd love to have you on our team!
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