Job Title : Room Attendant
Department : Housekeeping
Reports to : Housekeeping Supervisor
Job Description is subject to change
- PAY RATE : -$19.00
- SCHEDULE : FRIDAY-SUNDAY 9 AM - 5 : 30 PM, but may be subject to change.
NOTE MUST BE AVAILABLE FRIDAY - SUNDAY
Dress Code : Black Shirt (no logos), Black Pants, Black NON-SLIP Shoes
Summary :
Maintain cleanliness of all guestrooms in a manner that exceeds the guest’s expectations.
Essential Duties and Responsibilities :
- Understands and adheres to the clients values and service standards.
- Ensure the safety of guests and associates by following the Hotel safety guidelines.
- Greet guests with a smile and respond quickly to requests in a friendly and courteous manner.
- Ensure all guest rooms are clean and organized in the allotted time frame on a daily basis.
- Disinfect and sterilize equipment and supplies. Sweep, scrub, mop, and polish floors and surfaces. Clean rugs, carpets, furniture and draperies.
- Dust furniture and equipment
- Maintain a clean working environment both front and back of house.
- Ensure all in-room items are in working order
- Replenish all linens and sundries accordingly to set standards.
- Report any missing items from rooms to Housekeeping Inspector or Manager on Duty.
- Report any maintenance issues or concerns to Housekeeping Inspector or Manager on Duty.
- Provide a safe and secure environment for guests by ensuring all assigned keys are maintained according to departmental procedures and that all guest rooms are locked upon departure.
- Report all items left by guests immediately according to lost and found policy.
- Maintain cleanliness and inventory or storage areas reporting any deficiencies to departmental manager.
- Ensure productivity remains consistently high while cleaning rooms.
- Maintain or exceed a score of 95% on rated room inspections
- Assist to perform other housekeeping tasks as business demands require such as Public Area Attendant, House Person, Laundry Attendant etc Perform any additional duties as requested by the supervisor or manager.
Knowledge, Skills and Abilities :
- Ability to treat all associates and guests in a respectful manner.
- Exhibits integrity (honesty and truthfulness).
- Has attention to detail.
- Is consistently striving to be better.
- Must be able to lift heavy items.
- Must be able to work in a standing position for long periods of time.
Compensation / Pay Rate (Up to) : $18.00 - $19.00
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