D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. This position is ideal for individuals who thrive in a customer-focused environment and have a passion for helping others.
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Assist customers with account management, order processing, and troubleshooting.
- Document customer interactions and maintain detailed records in the support system.
- Identify recurring issues and collaborate with team members to improve service processes.
- Follow up with customers to ensure their satisfaction and resolve any outstanding issues.
- Participate in training and development sessions to enhance product knowledge and customer service skills.
Qualifications
- High school diploma or equivalent required.
- 1+ year of experience in customer support or a related role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficient in using computer systems and software, including Microsoft Office Suite.
- Ability to work independently in a remote environment.
- Strong interpersonal skills and a customer-focused attitude.
Benefits
- Competitive hourly rate ($18 - $23 per hour) based on experience.
- Flexible work hours and a remote work environment.
- Opportunities for professional development and career advancement.
- Comprehensive health and wellness benefits.
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
Associate Customer Support Specialist
A company is looking for an Associate Customer Support Specialist to provide technical support and product knowledge for fleet management software. ...
Administrative Support Specialist (Remote)
D Aceto Services LLC is seeking a detail-oriented and proactive Administrative Support Specialist to join our remote team. In this role, you will provide comprehensive administrative support to various departments, ensuring smooth operations and efficient workflow. Support data entry and database ma...
Customer Support Specialist
A company is looking for a Customer Support Specialist in Colorado, United States. ...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. Collaborate closely with the customer success team to ensure timely client outreach and fulf...
Bilingual Vietnamese Senior Customer Support Specialist
A company is looking for a Senior Customer Support representative for a remote position. ...
Customer Service & Sales Support - REMOTE
Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
Branch Support Specialist (Customer Service)
Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Our Branch Coordinators positively impact the lives of patients and their caregivers, by phone and in person, deliveringexcellent cus...
REMOTE Travel Customer Service Specialist
If you are strong in critical thinking, and planning and have the right drive for the job, then apply for the position of Remote Travel Specialist at Magical Destinations Travel today! We are seeking positive, hard-working individuals who are highly motivated to succeed! If you have great enthusiasm...
Customer Support Specialist
Our global technology client seeks a self-motivated Customer Support Specialist with strong problem-solving skills to support their team! This is an excellent opportunity to gain experience in an exciting industry while working with a collaborative group. Customer Support Specialist Responsibilities...