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Customer Support Specialist

VirtualVocations
Portland, Oregon, United States
Full-time

A company is looking for a Customer Support Specialist - Remote.Key Responsibilities : Handle all incoming inquiries from borrowers and merchants via phone, chat, and emailCollaborate with internal teams to resolve complex customer issuesIdentify trends for process improvements and product featuresRequired Qualifications : 1+ year of experience in high-volume customer service roleExperience with Zendesk strongly preferredPrior experience in tech or startup environment preferredFinancial services industry experience preferredSchedule flexibility to meet department needs based on EST hours

11 days ago
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