Creative hospitality brand is seeking an experienced Hotel General Manager to lead our boutique downtown hotel to provide an exceptional guest experience that reflects our unique qualities.
The ideal candidate will have a proven track record in hotel management, with a passion for delivering high-quality service through hands on training and driving revenue growth through all sales channels.
The General Manager will be responsible for overseeing all aspects of hotel operations, including front desk, guest relations, revenue and expense management, room cleaning, building maintenance, and security.
The Hotel Manager will also collaborate with management operating the F&B spaces to help drive performance goals and protecting the Hotel.
If you have a strong background in hospitality management and are looking for a new challenge, we encourage you to apply for this exciting opportunity!
Responsibilities
- Oversee all hotel operations, including front desk, guest relations, and night audit.
- Develop and implement effective strategies to increase revenue and improve customer satisfaction.
- Recruit, train, and manage a team of hotel staff, ensuring they meet the highest standards of service and hospitality.
- Build and maintain positive relationships with guests, ensuring their needs are met and exceeded.
- Implement and optimize departmental SOPs to elevate the performance across all hotel facets.
- Strategically align sales and marketing initiatives to enrich the essence of the lifestyle brand and supports achieving RevPAR goals.
- Manage the hotel's budget and ensure all financial transactions are accurate and up-to-date.
- Coordinate with the front desk team to ensure seamless guest check-in and check-out processes.
- Conduct regular audits to identify areas for improvement and implement changes to increase efficiency.
- Ensure compliance with all health, safety, and security regulations and standards.
- Manage and maintain the hotel's phone systems and other technology.
- Provide leadership and support to all hotel staff, fostering a positive and productive work environment.
Experience
- Proven experience in hotel management, preferably in a similar role.
- Strong understanding of hospitality management and guest relations.
- Excellent leadership and management skills.
- Experience with hotel phone systems and other technology.
- Multilingual is a plus, with a strong understanding of diverse cultures and languages.
- Ability to work a variety of shifts, including nights, weekends, and holidays.
- High school diploma or equivalent required; bachelor's degree in hospitality management or a related field preferred.
- Certification in hotel management or hospitality management is an asset. Benefits :
- 401(k)
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Rooftop Hotel Manager NYC
Job Title: Rooftop Manager – NYC Midtown Hotel. As the Rooftop Manager, you’ll be at the helm of it all, crafting exceptional experiences that keep people talking long after they leave. You’ll work closely with our General Manager to execute our vision of a rooftop destination that...
Bar Manager
The Bryant Park Hotel (currently ranked #1 on Tripadvisor in New York) has a wonderful opportunity for a “Bar Manager”. The Bar Manager will be responsible for overseeing all aspects of our operations with a primary focus on driving sales growth and service standards. ...
Area IT Manager Job Description - Warwick New York and Warwick Allerton Hotel Chicago
We are seeking an experienced and innovative Area IT Manager to oversee the technology infrastructure of our Warwick New York and Warwick Allerton Hotel Chicago properties. This role is crucial in handling IT Day to Day Hotel Operation and IT Projects, ensuring smooth daily operations, and implement...
General Manager - 5* Hotel
Proven experience in a similar role as General Manager of a hotel. I am collaborating with a 5* Hotel in New York City that offers stylish rooms, a variety of dining options and amazing view of Manhattan. The ideal candidate will oversee operations, ensuring exceptional guest experiences and efficie...
Room Service Manager
Four Seasons Hotel New York is seeking a Room Service Manager with a passion for excellence and great enthusiasm in providing exceptional service standards. Four Seasons Hotel New York is a AAA Five Diamond and Forbes Five Star Hotel since opening and is located in the heart of Midtown near Central ...
Sales Manager
Omni Hotels & Resorts is seeking a. Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor. If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company, then you will love working with Omni! . The...
Front Office Manager
Four Seasons Hotel New York is seeking a Front Office Manager with a passion for excellence and great enthusiasm in providing exceptional service standards. Four Seasons Hotel New York is a AAA Five Diamond and Forbes Five Star Hotel since opening and is located in the heart of Midtown near Central ...
Service Manager(Caviar Kaspia at The Mark Hotel)
Under the direction of the Food and Beverage Director, the Service Manager is responsible for overseeing the efficient and effective operation of the the restaurant. Caviar Kaspia at The Mark Hotel. Caviar Kaspia at The Mark Hotel. Assist beverage manager in training and implementation of beverage p...
Assistant Front Office Manager
The Assistant Front Office Manager oversees the Front Office operations and acts as the manager on duty in the hotel when senior managers are not available. The Assistant Front Office Manager directs staff that performs the following duties: welcomes and registers hotel guests, explains the accommod...
Housekeeping Manager
Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making. May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure. Partner with the Housekeeping Manager to inventory and maintain par levels for linen...