PATIENT ACCESS SPECIALIST

Get to know Summit Pacific Medical Center :

Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic.

Our vision is Through Summit Care, we will build the healthiest community in the Nation. Our hospital is unique due to its size and accessibility.

We pride ourselves on our ability to give patients quick access to a provider.

• Critical Access Hospital
• 24 / 7 Emergency Department
• Level II Cardiac Center
• Level III Stroke Center
• Level IV Trauma Care

To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org

About the team :

Our team thrives on multitasking while staying focused and detailed-oriented. We are the front line to all patients and / or visitors, and greet them in a friendly manner.

The Patient Access Specialist is responsible for performing routine daily patient registration, including collecting pertinent information from patients, scheduling patients for their visit, checking them in / out for all appointments.

Required Education and Experience :

• High School Diploma or equivalent required, Associates Degree preferred.
• Healthcare experience preferred.
• Knowledge of medical terminology preferred.
• Knowledge of healthcare revenue cycle preferred.

Required Licenses, Certifications and / or Registration :

Basic Life Support (BLS) certification encouraged.

Job Specific Duties :

1. Schedule and register patients into applicable software system(s) while ensuing the integrity and accuracy of data collected, including patient identification, insurance and benefit verification.

2. Verify acquisition of referrals and pre-authorizations for applicable services.

3. Conducts registration interview with patient prior to initial visit.

4. Perform point of service collections for patient financial responsibility, not limited to but including, co-payments, co-insurances and statement balances.

Generating payment receipts, opening and closing of daily cash drawer.

5. Operate multi-line telephone system to receive, route and respond to incoming phone calls in a timely, professional manner.

Relays necessary information to relevant staff members.

6. Respond to patient inquiries and requests and completes timely and accurate patient intake while ensuring the patient’s comfort, dignity, safety, and confidentiality at all times.

7. Complete daily workque assignments and perform general administrative tasks.

8. Accurately process incoming, outgoing, and inter-office mail.

9. Research and analyze alternatives for improving workflows.

10. Performs special projects and other related duties as assigned.

This is a union position with a pay range of $19.02 - $26.55 per hour, depending on experience

BENEFITS :

Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!

We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Benefits offered by SPMC :

• Competitive Compensation
• Medical
• Prescription
• Dental (including Orthodontia)
• Vision
• Healthcare FSA and daycare FSA
• Daycare subsidized benefit
• Life Insurance
• Accidental Death and Dismemberment (AD&D)
• Short- and long-term disability
• Generous employer 403b match contributions for retirement
• 457 retirement account for additional funds
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Smoking Cessation Assistance
• Employee Wellness Program
• Employee Committees to participate in such as Spirit Team
• Beautiful on-site gym for employees
• The instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps
• Walking trails on site

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