Senior Client Experience Recruitment and Retention Specialist
Job Number : 240394
240394
Primary Location
US-IL-Bloomington
As a Senior Client Experience Recruitment and Retention specialist you get the opportunity to bring front line talent into the organization.
Your role includes building sourcing tactics to attract strong, talented, diverse individuals into our entry level billing, claims, and client service areas.
The individuals in these roles are here for our clients day in and day out and provide service that differentiates us from our competitors.
You are integral in helping COUNTRY meet our objectives and sourcing candidates that have the desire to build long, lasting careers with COUNTRY.
Ultimately you, our new hires, and our clients EXPERIENCEMORE.
This position offers a hybrid work schedule and is based out of our corporate offices in Bloomington, IL.
How does a Senior Client Experience Recruitment and Retention specialist make an impact?
- Collaborates regularly with management to proactively identify workforce gaps and needs; plans and analyzes the impact and return of specific workforce initiatives and develops strategic and operational insights.
- Engages in the recruitment process, including sourcing candidates, scheduling interviews, leading calibrations, and hiring / onboarding employees.
- Develops, implements, and administers Claims and Client Services workforce program strategy and campaigns to attract and retain top talent.
- Leads niche sourcing efforts through various channels to identify and engage potential candidates key to the workforce, enhance and streamline recruitment process;
engages in the recruitment process through candidate hire / onboarding.
Generates comprehensive reports, tracking, and analyzing workforce metrics; communicates activity and results regularly to team and management.
Do you have what we're looking for?
- Extremely Organized
- Advanced Cross-Functional Communication Skills
- Open minded
- Flexible
- Prior recruiting / sourcing experience
- Typically requires 7 years of relevant experience or a combination of related experience, education and training.
Why work with us?
Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services.
We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle.
You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.
You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match, parental leave, paid time off, paid company holidays and time off to volunteer in your community.
Pleaseclick here to learn more about who we are and the many benefits we offer our employees.
COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment.
Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.
Come join our team at COUNTRY today!
COUNTRY Financial does not generally sponsor individuals for employment-based visas for this position.
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