Consumer Business Risk and Compliance Manager, Consumer Lending

Position Summary

The Consumer Business Risk & Compliance Manager is responsible for developing, updating and / or facilitating the implementation of consumer-specific business risk procedures to minimize the organization's exposure to regulatory criticism, reputation, and financial risk of loss.

Duties & Responsibilities

• Assess existing controls frameworks throughout the consumer business lines for adequacy against the Company's enterprise-wide controls framework.
• Provide recommendations for improvements where deficiencies are identified and monitor resolution / implementation of the recommendations.
• Provide guidance to business line staff when control improvements are needed to ensure control design and / or enhancement objectives adequately mitigate risk in the most operationally efficient manner possible.
• In coordination with business line staff, develop or enhance control testing standards and monitoring tools to evaluate the design and operating effectiveness of key controls;

monitoring includes, sample testing, end-to-end process reviews and reviewing key indicators (where they exist).

• Function as a liaison between the second line of defense and the business lines to ensure appropriate coordination on consumer-related changes in law and regulation by translating the regulatory impact into the business lines' operations.
• Support change management necessitated by 1) the impact of new legislation / regulations or 2) the introduction or modification of new products and services insofar as they relate to an existing controls framework or require the creation of new controls;

assist business line staff in implementing monitoring programs to ensure new processes / controls are both effective and being followed.

Provide direct assistance to business lines in support of enterprise-wide efforts to identify, assess, measure, monitor, and report risk;

when levels of risk are outside of appetite, assist in implementing mitigating controls and ensure evidence of associated training.

• Create and maintain reporting that captures the status of a variety of risk and compliance projects and initiatives to keep business line staff and management, as well as second line partners, informed about first line priorities and progress.
• Respond to queries from business line staff, and other internal parties, insofar as they relate to consumer business risk and compliance work.
• Conduct project work on specified regulatory obligations or operational risk issues.
• Participate in the interpretation of new legal and regulatory requirements, identify relevant requirements, and oversee implementation of these requirements, where appropriate.

Education & Experience

Knowledge of :

• Strong oral and written communication skills; can adapt communication and presentation style to fit various audiences.
• In-depth knowledge of consumer lending and / or consumer deposits compliance

Ability to :

• Develop new procedures and approaches to remediate a variety of issues and findings.
• Problem-solve by making sound and timely recommendations or decisions to keep forward progress; is discerning and applies situational knowledge to determine appropriate action or escalation.
• Identify process efficiency and automation opportunities to strengthen control effectiveness.
• Establish and maintain collaborative partnerships at all levels throughout the organization.

Education and Training :

• Bachelor's degree or the equivalent combination of education and experience; Business or Finance degree preferred.
• 8-10 years' experience in financial services with an audit, risk management or compliance background and / or experience with consumer compliance and assigned products
• Proficiency in Microsoft Office

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent.

A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability / Vets.

Visit Busey.com / Careers to learn more about Busey's Equal Opportunity Employment.