Job Title : Director of Operations
Location : Family Medicine Practice, Western Detroit region
Department : Clinic Operations
Employment Type : Full-Time
Salary Range : $100,000 + Benefits
About Us :
Our organization is a family medicine practice connected to a leading healthcare system in Michigan. We are dedicated to delivering compassionate, patient-centered care to the communities we serve, offering comprehensive services that range from preventive care to chronic disease management.
Our team strives to make healthcare accessible and high-quality, focusing on holistic, long-term wellness for patients and families alike.
Position Summary :
The Director of Operations will serve as a critical leader, overseeing the daily operations, streamlining workflows, and enhancing the patient experience at our family medicine practice in the Michigan region.
This role involves aligning clinic operations with the healthcare system’s mission and standards, optimizing patient flow, and fostering a culture of continuous improvement.
The ideal candidate will bring a deep understanding of healthcare management, a commitment to operational excellence, and a passion for community-focused healthcare.
Key Responsibilities :
- Oversee and manage daily clinic operations, ensuring a smooth, patient-focused experience.
- Implement and refine processes that improve efficiency, reduce wait times, and enhance overall patient satisfaction.
- Collaborate with healthcare providers and administrative staff to support seamless patient care and service coordination.
- Monitor key performance indicators and set goals to ensure quality outcomes, compliance, and adherence to healthcare regulations.
- Develop and manage budgets, analyze financial performance, and contribute to strategic planning initiatives.
- Lead and mentor clinic staff, fostering a positive work environment and promoting professional development.
- Identify and implement best practices in clinic management and patient care processes.
Qualifications :
- Bachelor’s degree in Healthcare Administration, Business, or a related field (Master’s preferred).
- 5+ years of experience in healthcare operations, preferably in a family medicine or outpatient clinic setting.
- Proven leadership skills with experience in team management, budgeting, and process improvement.
- Strong organizational and communication skills with an emphasis on patient-centered service.
- Knowledge of healthcare regulations, quality standards, and operational benchmarks.
What We Offer :
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement within a supportive healthcare network.
- A mission-driven work environment committed to making a meaningful impact on patient and community health.
Application Process :
If you are a strategic leader passionate about enhancing healthcare delivery and patient experiences, we invite you to apply for the Director of Operations role with our family medicine team in the Michigan region.