Student Services Specialist Senior (Academic Advising) - Short Term

Hourly Rate

Grade

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $ billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

• Many of our campuses have received grant awards through the to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

Campus Statement

GateWay Community College is a Hispanic Serving Institution with one of the most diverse student bodies in the Maricopa Community College district.

Over 46% of our students indicate Hispanic heritage and better than half of the student population represents more than 40 countries.

GateWay Community College is seeking to attract candidates who want to help us continue building and sustaining an inclusive and equitable working and learning environment for all students, staff, and faculty.

GateWay Community College understands that diversity is integral to excellence. We honor diverse experiences and perspectives, strive to create welcoming, inclusive, respectful learning environments, and promote access, opportunity and justice.

We are looking for equity-minded applicants who reflect, and demonstrate sensitivity to and understanding of, the diverse communities and populations that make Arizona a rich and vibrant place to live and work.

When you join the team at GateWay, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice built on broad collaboration among faculty, staff, students, and community partners.

In deciding whether to apply for a position at GateWay, you are strongly encouraged to consider whether your values align with our Vision, Mission, Goals, and Values.

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

20 paid observed holidays

12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)

• Paid vacation, sick, and personal time
• Maricopa Employee Store : Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program : Sight-On-Site Eye Care Services Diabetes Empowerment Education Program Mobile On-site Mammography Screenings Employee Assistance Program (EAP) Wondronline program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more Pre-Retirement Events

may forgive the remaining balance on a federal student loan made directly by the Department of Education after qualifying).

10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

GateWay Community College is now hiring a great new role! This position provides comprehensive academic advice to new and continuing students, in person and virtually over the phone or through electronic means, with high levels of accuracy and customer service.

Assist students with GateWay Community College’s unique transfer programs, including planning, coordinating, processing, and the implementation of student advising, including the admission process and placement requirements needed for the student enrollment process.

This is a short-term position, and it has an expected job end date of June 30, 2025, with renewal based on available funds and the needs of MCCCD.

Additional Information

This is a short-term position and it has an expected job end date June 30, 2025 with renewal based on available funds and the needs of MCCCD.

Essential Functions

60% - Provides specialized and technically complex advising via appointment and walk-in for programs such as culture and society, education and fine arts, and undecided students via in-person, online, and phone modalities.

The Specialist Senior will coach and mentor students through educational guidance and assistance, planning schedules, recommending courses, and determining appropriate individualized education solutions throughout the student’s lifecycle to ensure courses of study adequately prepare the student for the desired career goal.

20% - Monitors and tracks student academic progress, retention, and completion of assigned caseloads by the department supervisor.

Works as the primary advising contact for new and continuing students and provides regular communication in the form of enrollment nudges and just-in-time student success outreach and retention efforts.

10% - Coordinates projects, events, and activities for student engagement and retention. This may include new student orientation, Field of Interest (FOI) connection events, and visiting classrooms to provide training and professional development to the college community on topics related to academic advising, student recruitment, and retention.

10% : -Serves as the liaison to external agencies, MCCCD District, student & academic departments, and institutional councils within the district and college.

Minimum Qualifications

Associate’s Degree from a regionally accredited institution and two (2) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

A High School Diploma / GED and four (4) years of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.

Desired Qualifications

A. Bachelor’s degree or higher from a regionally accredited institution

B. One (1) or more years of experience working in Advising / Enrollment Services, teaching and instruction or a student services position at a community college

C. Experience maintaining student records within a student database management system (Peoplesoft, Banner, Salesforce, etc.)

D. Experience working or leading to support a diverse population of students or leading training to diverse groups, etc.

E. Experience providing academic advisement or student success coaching virtually (online, email, chat, or video conferencing)

Special Working Conditions

• Will be required to travel or be assigned to all GateWay locations
• May require some evenings or weekends
• May require prolonged periods of viewing a computer screen
• May be required to lift or carry up to #25 lbs.
• MCCCD does not sponsor individuals for any type of work visas.
30+ days ago