Customer Experience Associate

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Customer Experience Associate to join their high-performing team.Key ResponsibilitiesAssist customers by diagnosing and solving problems related to the productProvide exceptional customer care and measure the impact of customer experiencesCollaborate with team members to enhance support and customer satisfactionRequired QualificationsExperience in a Support / Success / Care role with a track record of customer delightFamiliarity with fast-growth startup environmentsInterest in technology and / or FinTechExperience using Intercom as a chat platform is a plusBackground or family experience in small business ownership is advantageous

10 days ago
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