Office Coordinator
Shelby Forest (SBF) $$16 per hour
OVERVIEW
Office Coordinators handle the routine office work and administrative responsibilities of the community. They are also responsible for assisting with planning and coordinating community events and activities.
JOB DUTIES
- Greets and establishes rapport with guests, current and prospective residents. Fields community comments, suggestions and complaints to the Community Manager.
- Prepares and distributes resident and community communications such as rule reminders, violation notices, rent increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.
- Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi;
records in the proper accounts and issues receipts.
Completes and reconciles community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports.
Maintains records and files in accordance with the Operations Manual.
- Performs general administrative functions such as answering phones, typing, copying, faxing, and filing.
- Reviews and codes invoices and statements for Community Manager approval.
- Schedules clubhouse rentals and processes rental fees.
- Ensures office supplies are sufficiently stocked and prepares supply orders as needed.
- Makes collection calls for site rental payments as directed by the Community Manager. Submits bad debt files to collections.
- Processes resident move-ins and move-outs in accordance with the Operations Manual.
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