A company is looking for a Technical Support Engineer to provide advanced troubleshooting for customers regarding software, hardware, network, and security issues.
Key ResponsibilitiesProvide first response and technical support issue resolution via various communication channelsIdentify and understand client issues while isolating potential root causesDocument all customer interactions using the company CRM and related toolsRequired Qualifications and Education2-5 years of experience in a technical support capacity or software supportExperience with Cisco Digital Media suite, Chrome OS, BrightSign, and digital media devicesFamiliarity with Windows Server 2016 / 2019, WebServer (IIS), or Linux environmentsWorking knowledge of databases such as SQL or MySQLBachelor's degree or equivalent / related work experience
Technical Support Engineer
A company is looking for a Frontline Support Engineer to join their Americas Support team. ...
Technical Support Engineer
As a Technical Support Engineer you will own, troubleshoot and solve highly complex customer technical issues. OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 5+ years technical support, technical consulting experience, or information technology experience...
Senior Technical Support Engineer
A company is looking for a Senior Technical Support Engineer to provide enterprise-level support to customers and partners. ...
Technical Support Engineer APM & Java (Remote PST/MST Time Zones)
Technical Support Engineer Req ID FY|COS|#7 Location(s) Phoenix, Arizona, USA; Portland, Oregon, USA; Reno, Nevada, USA; Renton, Washington, USA; Seattle, Washington, USA; Vancouver, Washington, USA; Work arrangement(s) Fully Remote (works exclusively from home) Your opportunity As a New Relic Suppo...
Technical Support Reliability Engineer
A company is looking for a Technical Support Reliability Engineer IV to provide dedicated support for strategic accounts. ...
Cloud Data Engineer: O&M and Technical Support
Provide technical onboarding support for customers on the enterprise data and analytics platform in a timely manner and within SLAs. We are looking for a Cloud Data Engineer to join the Data and Analytics Service (DAS) Team. You will work cross-functionally with Data Architects, Product Owners, Desi...
Technical Support Engineer
Provide technical support and assistance to customers via phone, email, or ticketing system. Participate in continuous improvement initiatives to enhance technical support processes and customer satisfaction. Strong understanding of technical support principles and best practices. Proven track recor...
Technical Support Engineer - Cybersecurity Incident Response
As a Technical Support Engineer - Cybersecurity Incident Response you will own, troubleshoot and solve complex customer technical issues. OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or inform...
Desktop Support Specialist (Onsite)
Desktop Support Specialist (Onsite). Level 1 video conferencing support including fix equipment and inspection of the spaces and technical support of event spaces and events. Serve as the first point of contact for customers seeking technical assistance in person at walkup support locations, over th...
Desktop Support Specialist
A company is looking for a Desktop Support professional to provide remote technical assistance to end users. ...