Solutions Engineer, Enterprise
As a Solutions Engineer, you will be the primary technical resource for our Enterprise Accounts team. You will share your product & technical expertise through presentations, product demonstrations, & technical evaluations (Proof Of Values).
As the technical expert, you will work with clients to understand their requirements & pain points, then design the right solution for their business needs.
During the sales cycle you will guide clients through trials & POVs, demonstrating Sumo Logics ability to meet & exceed their requirements & building a positive relationship that will provide continuous value to our customers.
Finally, you will have the opportunity to work cross-functionally with our Product Management & Engineering teams to share your knowledge & experiences to ultimately improve our business & our customers success.
We seek talent who wants to leverage their technical & people skills to help deliver solutions to clients directly & become a trusted advisor in the process.
Above all else, you should be highly self-motivated & extremely curious to learn more Sumo Logic & the vast problems that it can solve.
Responsibilities
- Partner with the Account Executives / Account Managers to understand customer challenges & mains, & articulate Sumo Logics value proposition, vision, & strategy to customers
- Technically close complex opportunities through advanced competitive knowledge, technical skill, & credibility
- Understand & help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
- Be successful working with all levels of an organization, from executives down to individual developers & Site Reliability Engineers
- Deliver product & technical demonstrations of the Sumo Logic service
- Work cross functionally with Product Management & Engineering to improve the Sumo Logic service based on your experience with customers
Requirements
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