System Administrator 3 - Annapolis Junction, MD

M.C. Dean, Inc.
Annapolis, MD
Full-time

Job Duties and Responsibilities :

In this role you will be responsible for monitoring, maintaining, and testing of Physical Access Control, CCTV, PSIM and Integrated Electronic Systems.

This position is maintained at a single work location in the Washington D.C. area. Candidates must be flexible in schedule, neat in appearance, able to communicate professionally with customers and coworkers.

Punctuality, attendance, a willingness to learn, and an ability to work well with others are key to success in this role.

Essential responsibilities and activities include but are not limited to :

  • Manage physical security system support to meet service level agreements
  • Analyze physical security system performance and recommend improvements
  • Resolve complex system issues for physical security systems and networks
  • Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed
  • Communicate with customers, manufacturers, vendors, and technical specialists
  • Train system users and other system support personnel as needed
  • Analyze and modify preventive maintenance checklists for system changes
  • Troubleshoot system performance issues and implement corrective actions
  • Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks
  • Organize and prepare detailed documentation of system performance, including service request records, and analysis
  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
  • Implementation of Server and Workstation patching and STIG remediation
  • Perform all duties with minimal direct supervision

Qualifications :

Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.

S. Citizenship, for access to classified information; active TS / SCI w / Polygraph clearance REQUIRED

  • Education : Computer Science, Engineering Degree or a Related Technical Discipline
  • Master's Degree and 3 Years of progressive experience or
  • Bachelor's Degree and 5 Years of progressive experience or
  • Associates Degree and 8 Years of progressive experience or
  • HS Diploma or Equivalent and 10 Years of progressive experience
  • Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions.
  • Requires 2 years of experience programming / administrating Physical Access Control Systems.
  • Requires previous experience at effectively managing teams of 2 -10 employees.
  • Requires an understanding of Windows patching and vulnerability remediation.
  • Requires advanced knowledge of Windows active directory hierarchy and implementation.
  • Requires basic knowledge of large scale networking, VLANS and routing.
  • Requires reliable attendance at customer site during work hours required by customer.
  • Requires the ability to work flexible shifts that include nights, weekends and holidays as needed.
  • Requires minimal travel
  • Requires minimum of Security Certification, CASP, or CISSP certification preferred
  • Strong oral, written and presentation skills.
  • Demonstrated background working with multidisciplinary teams.
  • Demonstrated time management and organization skills to meet deadlines and quality objectives.
  • Strong MS Excel, Word, and PowerPoint skills.

Desired / Advantageous Qualifications :

  • Certification Experience in CCure 9000 Access Control System.
  • Certification Experience in AMAG Access Control System.
  • Certification Experience in BOSCH BVMS.
  • Microsoft SQL Server Query writing and management experience.
  • Experience troubleshooting and maintaining Microsoft Server (2012,2016).
  • Install and load system operating software.
  • Experience programming / administrating Access Control Systems of any type.
  • Experience with installation, troubleshooting, and testing of security electronics equipment.

Abilities :

  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.
  • 30+ days ago
Related jobs
Promoted
M.C. Dean, Inc.
Annapolis, Maryland

Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions. Resolve complex system issues for physical security systems and networks. Train system use...

Promoted
SMX
Fort Meade, Maryland

The ideal candidate will possess a strong technical background and the ability to design, implement, and manage complex system infrastructures. Design, implement, and manage system architecture and infrastructure. Troubleshoot and resolve advanced system issues. Collaborate with other IT teams to in...

Promoted
M.C. Dean, Inc.
Annapolis, Maryland

Coordinate with system owners and system administrators/technical points of contact to identify system vulnerabilities, conduct vulnerability analysis, and formulate remediation strategies. You will be working with a dynamic team of system engineers responsible for design decisions and implementatio...

Promoted
All Roads Vermeer
Severn, Maryland

Vermeer All Roads in Annapolis Junction is expanding and seeking a skilled Heavy Equipment Mechanic to join our dynamic team!. ...

Promoted
M.C. Dean, Inc.
Annapolis, Maryland

Requires system administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, implementing new workstations, and system extensions. Resolve complex system issues for physical security systems and networks. Train system use...

ArthurPaige
Annapolis, Maryland

Database Management Systems (MySQL, Oracle, PostgreSQL, etc. ...

Promoted
VAE, Inc.
Crofton, Maryland

Monitoring network to ensure network availability to all system users and perform necessary maintenance to support network availability. VAE is seeking a Network Operations Center (NOC) Administrator to provide coverage monitor tools and availability of the Compartmented Enterprise Services Office (...

Promoted
Calvert Systems Engineering
Annapolis, Maryland

Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management. As a Systems Engineer II, you will be responsible for managing and monitoring all installed systems and infrastructure. Five (5) years of systems engineering experience on pro...

Promoted
Apogee Engineering
Fort Meade, Maryland

Advise and assist the Government in defining of NC3 Enterprise Figures of Merit (FOM) target for model base systems engineering and mission engineering (ME) studies. US Strategic Command (USSTRATCOM) NC3 Enterprise Center (NEC) Systems Engineering and Integration (SE&I). Apogee Engineering, LLC is a...

Promoted
Farfield Systems
Fort Meade, Maryland

Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. ...